Chipotle Mexican Grill

3.9
900 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle The Plant is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7940 Van Nuys Blvd, Panorama City, CA
91402, United States

Hours

Reviews

3.9
900 reviews
5 stars
449
4 stars
186
3 stars
92
2 stars
44
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with the attitude and service quality of employees.

Food Quality

While some customers praised the food as delicious, many others reported issues with cold, undercooked, or incorrect orders, leading to a mixed perception of food quality.

Cleanliness

Several reviews mentioned that the restaurant was often dirty, with food on the floor and unclean tables, contributing to a negative dining experience.

Portion Sizes

Customers frequently complained about small portion sizes, particularly for protein, which they felt did not justify the prices.

Service Speed

Many customers noted slow service, especially during busy times, with some experiencing long waits for their orders.
  • ER
    erick rivera
    Dec 17, 2025
    3.0
    La muchacha que atiende lo hace con prepotencia cuando uno le pide algo extra hace malos gestos con su cara y ya son tres ocasiones pero no le ponen empeño a su trabajo están solo por el sueldo
  • MA
    Mohamed Ashkar
    Nov 14, 2025
    1.0
    The employee with red braided hair is rude! She keeps the line waiting on purpose and is disrespectful
  • ES
    Esperanza Sanchez
    Nov 7, 2025
    1.0
    Employees were extremely rude. Asked for some things on the side and you could tell employee was annoyed. When asked a question, the answers and tone of voice were very short, even after my coworker told the employee she appreciated them.
  • MC
    Miguel Campos
    Oct 28, 2025
    5.0
    Excelente comida la salsa 😋 roja 🍎 muy buena todos los empleados son gallos 🐓
  • BC
    Bryan Vincent Ruiz Cutti
    Oct 19, 2025
    1.0
    Abren muy tarde en total eran a las 10:30 am y habrieron a las 11 am personas mal educadas

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at The Plant offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at The Plant?

Chipotle is open daily from 10:30 AM to 10:00 PM.