Chipotle The Plant is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of basic courtesy.
Food Quality
Food quality was inconsistent, with complaints about cold, undercooked meals and incorrect orders.
Portion Sizes
Numerous reviews noted that portion sizes were smaller than expected, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors reported by multiple customers.
Pricing
Customers found the prices to be high relative to the portion sizes and quality of food.
MA
Mohamed Ashkar
Nov 14, 2025
1.0
The employee with red braided hair is rude! She keeps the line waiting on purpose and is disrespectful
ES
Esperanza Sanchez
Nov 7, 2025
1.0
Employees were extremely rude. Asked for some things on the side and you could tell employee was annoyed. When asked a question, the answers and tone of voice were very short, even after my coworker told the employee she appreciated them.
MC
Miguel Campos
Oct 28, 2025
5.0
Excelente comida la salsa 😋 roja 🍎 muy buena todos los empleados son gallos 🐓
BC
Bryan Vincent Ruiz Cutti
Oct 19, 2025
1.0
Abren muy tarde en total eran a las 10:30 am y habrieron a las 11 am personas mal educadas
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at The Plant offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at The Plant?
Chipotle is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill at The Plant offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at The Plant?
You can order online through their official website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What payment options are available at this Chipotle location?
Chipotle accepts credit cards and also offers gift cards for purchase and use.
Where is Chipotle Mexican Grill at The Plant located?
It is located at 7940 Van Nuys Blvd, Panorama City, Los Angeles, CA 91402, USA.
Is Chipotle Mexican Grill at The Plant welcoming to the LGBTQ community?
Yes, the location explicitly welcomes LGBTQ customers.
Which nearby restaurants can I visit along with Chipotle Mexican Grill at The Plant?
Nearby restaurants include La Sirenita (Mexican and seafood), Ono Hawaiian BBQ, Blaze Pizza, Charleys Cheesesteaks, In-N-Out Burger, McDonald's, and Starbucks, offering a variety of dining options before or after your Chipotle visit.
Are there useful nearby services around Chipotle Mexican Grill at The Plant?
Yes, nearby services include Chase Bank and Los Angeles Federal Credit Union for banking, Western Dental & Orthodontics for dental care, Emery Medical Clinic for medical needs, FedEx Office for printing and shipping, and several beauty salons like Sarah Jones and Cute Hair And Nails.
Can I combine a visit to Chipotle with some local shopping or entertainment?
Absolutely, nearby you can shop at Burlington Stores and Babies'R'Us for clothing and baby gear, or enjoy quick snacks and desserts at Tutti Frutti Frozen Yogurt and Starbucks.