Chipotle The Plant is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with the attitude and service quality of employees.
Food Quality
While some customers praised the food as delicious, many others reported issues with cold, undercooked, or incorrect orders, leading to a mixed perception of food quality.
Cleanliness
Several reviews mentioned that the restaurant was often dirty, with food on the floor and unclean tables, contributing to a negative dining experience.
Portion Sizes
Customers frequently complained about small portion sizes, particularly for protein, which they felt did not justify the prices.
Service Speed
Many customers noted slow service, especially during busy times, with some experiencing long waits for their orders.
ER
erick rivera
Dec 17, 2025
3.0
La muchacha que atiende lo hace con prepotencia cuando uno le pide algo extra hace malos gestos con su cara y ya son tres ocasiones pero no le ponen empeño a su trabajo están solo por el sueldo
MA
Mohamed Ashkar
Nov 14, 2025
1.0
The employee with red braided hair is rude! She keeps the line waiting on purpose and is disrespectful
ES
Esperanza Sanchez
Nov 7, 2025
1.0
Employees were extremely rude. Asked for some things on the side and you could tell employee was annoyed. When asked a question, the answers and tone of voice were very short, even after my coworker told the employee she appreciated them.
MC
Miguel Campos
Oct 28, 2025
5.0
Excelente comida la salsa 😋 roja 🍎 muy buena todos los empleados son gallos 🐓
BC
Bryan Vincent Ruiz Cutti
Oct 19, 2025
1.0
Abren muy tarde en total eran a las 10:30 am y habrieron a las 11 am personas mal educadas
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at The Plant offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at The Plant?
Chipotle is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill at The Plant offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill at The Plant?
You can order online through their official website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What payment options are available at this Chipotle location?
Chipotle accepts credit cards and also offers gift cards for purchase and use.
Where is Chipotle Mexican Grill at The Plant located?
It is located at 7940 Van Nuys Blvd, Panorama City, Los Angeles, CA 91402, USA.
Is Chipotle Mexican Grill at The Plant welcoming to the LGBTQ community?
Yes, the location explicitly welcomes LGBTQ customers.
Which nearby restaurants can I visit along with Chipotle Mexican Grill at The Plant?
Nearby restaurants include La Sirenita (Mexican and seafood), Ono Hawaiian BBQ, Blaze Pizza, Charleys Cheesesteaks, In-N-Out Burger, McDonald's, and Starbucks, offering a variety of dining options before or after your Chipotle visit.
Are there useful nearby services around Chipotle Mexican Grill at The Plant?
Yes, nearby services include Chase Bank and Los Angeles Federal Credit Union for banking, Western Dental & Orthodontics for dental care, Emery Medical Clinic for medical needs, FedEx Office for printing and shipping, and several beauty salons like Sarah Jones and Cute Hair And Nails.
Can I combine a visit to Chipotle with some local shopping or entertainment?
Absolutely, nearby you can shop at Burlington Stores and Babies'R'Us for clothing and baby gear, or enjoy quick snacks and desserts at Tutti Frutti Frozen Yogurt and Starbucks.