Chipotle Mexican Grill

3.9
893 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle The Plant is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7940 Van Nuys Blvd, Panorama City, CA
91402, United States

Hours

Reviews

3.9
893 reviews
5 stars
447
4 stars
184
3 stars
91
2 stars
44
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of basic courtesy.

Food Quality

Food quality was inconsistent, with complaints about cold, undercooked meals and incorrect orders.

Portion Sizes

Numerous reviews noted that portion sizes were smaller than expected, leading to dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors reported by multiple customers.

Pricing

Customers found the prices to be high relative to the portion sizes and quality of food.
  • MA
    Mohamed Ashkar
    Nov 14, 2025
    1.0
    The employee with red braided hair is rude! She keeps the line waiting on purpose and is disrespectful
  • ES
    Esperanza Sanchez
    Nov 7, 2025
    1.0
    Employees were extremely rude. Asked for some things on the side and you could tell employee was annoyed. When asked a question, the answers and tone of voice were very short, even after my coworker told the employee she appreciated them.
  • MC
    Miguel Campos
    Oct 28, 2025
    5.0
    Excelente comida la salsa 😋 roja 🍎 muy buena todos los empleados son gallos 🐓
  • BC
    Bryan Vincent Ruiz Cutti
    Oct 19, 2025
    1.0
    Abren muy tarde en total eran a las 10:30 am y habrieron a las 11 am personas mal educadas
  • MM
    miguel mendoza
    Oct 4, 2025
    2.0
    Hit n miss. Typically bad service

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at The Plant offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill at The Plant?

Chipotle is open daily from 10:30 AM to 10:00 PM.