Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Staff are consistently described as friendly, upbeat, and helpful, contributing to a positive customer experience.
Drink Quality
While many customers enjoy the drinks, there are mixed reviews regarding consistency, with some reporting issues like weak coffee or incorrect orders.
Speed of Service
Most reviews highlight quick service, especially in the drive-thru, making it a convenient option for customers.
Loyalty and Rewards
Customers appreciate the rewards program and the ability to order ahead through the app, enhancing their overall experience.
Location Issues
Some customers noted problems with specific locations, such as inconsistent drink quality and long wait times.
AC
Allison Conrad
Nov 15, 2025
5.0
I feel like the crew at Dutch just outdoes Starbucks on so many levels. The entire experience at Dutch is a source of my morning joy. From the coffee to the crew they freaking rock. 🤗 10 stars.
JE
Justin Eliason
Nov 14, 2025
5.0
Go to coffee drive in. Quick & friendly!
CK
Chad Keller
Oct 31, 2025
1.0
I want to how an insect(meat bee) ended up.in my drink when it's already dark and temperature have dropped?
RW
Robert Wood
Oct 19, 2025
5.0
I always buy the kicker it tastes like a Kahlua with coffee
NJ
Natalie Jurkiewicz
Aug 21, 2025
2.0
Edit: Within a day of posting this review and posting it to the DutchBros support page, my account in the app was credited two free medium drinks, so now I'm overall a satisfied customer and I appreciate the quick response from support!
I usually love DB but this one is no bueno. Their freezes are always too liquid.. I guess because the machine is not ever cold enough and the freezes I get aren't here anything close to frozen like they are at other locations. Today they had just cleaned the freeze machine (at like 11:30am for some reason) when I pulled up and the broista was nice enough to try to make my blended freeze from scratch, but it just was not the same and tasted really bitter and gross. I ended up pouring it down the sink after a couple of sips and feeling very disappointed that I wasted my money.
I will say the staff at this location are very nice! Usually they are on top of things and remember my order before I even ask because I live right down the street and I usually come here a few times a week. But idk today really was a let down. I'll likely be driving the extra 10 mins to DB in Redding for a better cup of coffee next time.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 9477 Deschutes Rd., Palo Cedro?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery themselves, but some third-party services may provide delivery options. The best experience is to visit the shop directly or order ahead for curbside pickup.
Can I order Dutch Bros Coffee ahead using an app?
Yes, you can order ahead using the Dutch Bros app available on both iOS and Android devices for quick and convenient service.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, Dutch Bros offers several sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What nearby places can I visit around Dutch Bros Coffee at 9477 Deschutes Rd.?
Near Dutch Bros Coffee, you can find places like Papi's Taqueria for delicious Mexican food, Palo Cedro Barber Shop for a haircut, and The Porch Palo Cedro cafe and restaurant. These locations make it convenient to grab a meal or services before or after enjoying your coffee.
Is there a smoothie or juice bar near Dutch Bros Coffee?
Yes, LGI Nutrition is nearby, offering breakfast, brunch, smoothies, and vegetarian-friendly options—an excellent spot to complement your visit to Dutch Bros Coffee.
Are there recreational or fitness facilities close to Dutch Bros Coffee?
Combat Base Shasta, a martial arts club and sports fitness instruction center, and Palo Cedro Youth Soccer, a sports club and gym, are nearby places you might visit along with a stop at Dutch Bros Coffee.
Does Dutch Bros Coffee offer any rewards or free drinks?
Yes, by downloading the Dutch Bros app, you earn points for purchases, can customize drinks, and receive a free drink on your birthday through the app rewards.
Where can I find the menu or order online for Dutch Bros Coffee in Palo Cedro?
You can view the menu and place orders online via the provided URLs on their website or through their ordering app for a convenient experience.