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Subway

2.8
(96 reviews)

Business Details

(650) 251-9646
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Palo Alto Subway® Restaurant at 3962 Middlefield Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3962 Middlefield Road, Palo Alto, CA
94303, United States

Hours

Reviews

2.8
96 reviews
5 stars
29
4 stars
10
3 stars
9
2 stars
8
1 star
40
  • VS
    Vijay Shroff
    4 days ago
    1.0
    DO NOT GO, CUSTOMERS ARE TREATED LIKE A BURDEN HERE I don’t usually write reviews like this, but I am honestly fed up with this Subway location. The customer service here is unbelievably bad. The owner/worker is constantly rude, impatient, and acts like every single customer is an inconvenience. He gets annoyed if you pay with smaller bills than $10 and has told people they’re “wasting his time.” I’ve watched him snap at an elderly woman who was hard of hearing instead of calmly repeating himself. He frowns and acts irritated if you ask for multiple toppings — which is literally the whole point of ordering here. Even small spills at the soda station seem to set him off. The food is fine, but it’s not worth feeling uncomfortable while ordering. Prices are also higher than other local locations. No one should feel judged or rushed just for buying a sandwich. I won’t be coming back.
  • HG
    Hulya Gul
    Oct 21, 2025
    1.0
    They always give me wrong order.
  • EG
    Eva Gandhe
    Oct 6, 2025
    1.0
    Made me pay for 2 6inches and double the charge for avacado horrible service
  • JG
    Jaime Garnica
    Oct 1, 2025
    1.0
    I went in to pick up my order, politely asked for the bathroom, and the lady making the sandwiches told me that the door handle was damaged, and when I left and went to the car I saw her take out the handle and use it to open the bathroom, definitely sad that not even one as a customer can use a “customer-only bathroom” terrible service, and the sandwich that is “hot” was all cold
  • TO
    Tim Oey
    Sep 9, 2025
    1.0
    Terrible Subway, staff are very unfriendly.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3962 Middlefield Road, Santa Clara, Palo Alto, CA 94303, USA.

What are the opening hours for this Subway location?

This Subway is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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