Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Palo Alto, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Palo Alto pizza for any occasion. Call us for pizza delivery in Palo Alto or stop by 3898 El Camino Real for carryout to order the best pizza in Palo Alto, along with breadsticks, wings, and more!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.4
163 reviews
5 stars
73
4 stars
21
3 stars
11
2 stars
10
1 star
48
What are people saying?
AI-generated from recent customer reviews
Order Issues
Numerous customers reported problems with incorrect orders, missing items, and poor communication regarding their orders.
Food Quality
Mixed reviews on food quality, with some praising the pizza while others complained about stale or poorly made items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and lack of responsiveness.
Delivery Problems
Several customers experienced delays and issues with delivery, including cold food and unprofessional delivery practices.
Cleanliness and Hygiene
Concerns were raised about cleanliness and hygiene practices, particularly during the pandemic.
- ACAlex ChiangDec 16, 20251.0Ordered directly through the Papa John's website, not Door Dash. The "Papa tracker" says it's delivered, but there's no pizza. I call the store and the person says they'll call the driver. I get a call back and they say 5 minutes. 20 minutes later, 2 lukewarm pizzas show up. Why did I pre-tip 20% for this?
- SNSothea NhemDec 1, 20251.0I ordered a medium pizza at about 8:30pm for a delivery and I was located 6 min from them. Yet when I got my pizza it was old and stale. Crust was so hard it cut my mouth. Freshly made pizza the cheese would be almost slipping off. It was like an old pizza warmed up. Terrible experience. Worst Papa John’s pizza I’ve ever had. You have one job and that to make pizza. If you’re not doing that, I’m not sure what’s happening over there.
- LRLila RoginskiNov 30, 20255.0Ordered in for girls night. The pizza was exactly what we wanted. Fluffy crust all the toppings were correct. They also included garlic sauce, pepper flakes, and Parmesan cheese in both pizza cartons (which we didn’t even request)! Thank you papa John’s!
- KWKen WebbOct 1, 20255.0I ordered for delivery, pizza was very good, I ordered three dips only received two.
- TLTi. LSep 28, 20251.0They made the wrong pizza and didn’t admit their mistake. The staff’s attitude was also very bad. Will never order anything from this store again
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours at Papa Johns Pizza in Palo Alto?
Papa Johns Pizza delivers from 9:30 AM to 2:20 AM Monday to Wednesday and Sunday, and until 3:20 AM on Thursday to Saturday.
Can I order carryout from Papa Johns Pizza?
Yes, you can order carryout at Papa Johns Pizza with the same hours as delivery, from 9:30 AM to 2:20 AM on most days and until 3:20 AM Thursday through Saturday.
Does Papa Johns Pizza offer no-contact delivery?
Yes, Papa Johns Pizza provides no-contact delivery service to ensure safety and convenience.
Where is Papa Johns Pizza located?
Papa Johns Pizza is located at 3898 El Camino Real, Palo Alto, CA 94306, United States.
What types of food and products are available at Papa Johns Pizza?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages among its menu items.
What payment methods does Papa Johns Pizza accept?
Papa Johns accepts debit cards, credit cards, and mobile NFC payments. Cash payment is not required.
Does Papa Johns Pizza have wheelchair accessible parking and entrance?
Yes, there is wheelchair accessible parking and an accessible entrance at Papa Johns, but seating accessibility is not available.
Are there nearby hotels where I can stay near Papa Johns Pizza?
Yes, nearby hotels include Quality Inn and The Nest Palo Alto, which are convenient accommodations if you're visiting the area and want to enjoy Papa Johns Pizza.
What nearby transit or amenities can help me find Papa Johns Pizza?
Nearby amenities like Smokes & More (a tobacco and convenience store) and LibertyX Bitcoin ATM can serve as landmarks to help you locate Papa Johns Pizza at 3898 El Camino Real.
What nearby dining options are close to Papa Johns Pizza?
Close dining options include Happy Donuts for coffee and donuts, L&L Hawaiian Barbecue for Hawaiian cuisine, and Siam Fine Thai Cuisine for authentic Thai food, offering a variety of choices around Papa Johns Pizza.