Brand Certified
McDonald's
3.7(1261 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3128 El Camino Real, Palo Alto, CA
94306, United States
Certified by McDonald's • Mar 01, 2026
(650) 494-7161
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,261 reviews
5 stars
518
4 stars
271
3 stars
220
2 stars
90
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
Food quality is inconsistent, with reports of cold or incorrect orders, but some customers enjoy the standard offerings.
Cleanliness
The restaurant is generally clean, including restrooms, but some customers noted dirty tables.
Wait Times
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
Location Issues
Several reviews indicate that the location is permanently closed, causing confusion among customers.
- JBJames BrassillSep 20, 20251.0Temporary closed and McDonald's keeps marking it as not closed.
- EHEric HsiangDec 3, 20234.0It’s a McDonald’s
- KSKos shrJul 16, 20231.0I put zero stars because I'm tired of wasting my time here. You'll be waiting for your order "forever". This happens all the time. Now this place is the last one on my list. I'd rather drive on to the next town than wait here.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 3128 El Camino Real in Palo Alto?
This McDonald's location is open daily from 5:00 AM to midnight.
Does this McDonald's have a drive-through, and what are its hours?
Yes, there is a drive-through available, open every day from 5:00 AM to midnight.
Can I order McDonald's for delivery or pickup at this location?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options does McDonald's at 3128 El Camino Real accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full McDonald's menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I download the McDonald's app to order or earn rewards?
You can download the McDonald's App from the Apple App Store for iOS or Google Play for Android to order and earn MyMcDonald's Rewards points.
What nearby places can help me find McDonald's at 3128 El Camino Real?
Nearby landmarks include The Fish Market - Palo Alto seafood restaurant and Hotel Parmani, which can help you locate this McDonald's.
Are there any nearby hotels near the McDonald's at Palo Alto?
Yes, Hotel Parmani is nearby and could be a convenient place to stay if you plan to visit McDonald's or the surrounding area.
What professional offices are located near this McDonald's that I might be visiting?
Nearby professional offices include K&L Gates LLP law firm and Cooliris corporate office, which might be convenient to visit before or after McDonald's.
How can customers visiting nearby bike shops benefit from McDonald's location?
Customers visiting Mike's Bikes Of Palo Alto can grab a quick meal or coffee at McDonald's nearby after shopping for biking gear.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website