Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.7
1,261 reviews
5 stars
517
4 stars
271
3 stars
220
2 stars
90
1 star
163
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or incorrect items.
Cleanliness
The restaurant was generally noted for being clean, although some customers mentioned dirty tables and unsanitary conditions.
Customer Experience
While some staff were praised for their friendliness and helpfulness, many reviews highlighted a lack of accountability and poor management.
Location Status
Several reviews indicated that the location is permanently closed, causing confusion among customers trying to visit.
- JBJames BrassillSep 20, 20251.0Temporary closed and McDonald's keeps marking it as not closed.
- ABAustin BrownJun 30, 20251.0This is a PSA that this location is permanently closed and is planned for demolition. Despite numerous attempts to list this place as permanently closed on Google Maps, some ill-informed or potentially malicious user keeps editing this location to be shown as operating normally.
Frequently Asked Questions About McDonald's
What are the operating hours for the McDonald's at 3128 El Camino Real in Palo Alto?
This McDonald's location is open daily from 5:00 AM to midnight.
Does this McDonald's have a drive-through, and what are its hours?
Yes, there is a drive-through available, open every day from 5:00 AM to midnight.
Can I order McDonald's for delivery or pickup at this location?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options does McDonald's at 3128 El Camino Real accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full McDonald's menu online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I download the McDonald's app to order or earn rewards?
You can download the McDonald's App from the Apple App Store for iOS or Google Play for Android to order and earn MyMcDonald's Rewards points.
What nearby places can help me find McDonald's at 3128 El Camino Real?
Nearby landmarks include The Fish Market - Palo Alto seafood restaurant and Hotel Parmani, which can help you locate this McDonald's.
Are there any nearby hotels near the McDonald's at Palo Alto?
Yes, Hotel Parmani is nearby and could be a convenient place to stay if you plan to visit McDonald's or the surrounding area.
What professional offices are located near this McDonald's that I might be visiting?
Nearby professional offices include K&L Gates LLP law firm and Cooliris corporate office, which might be convenient to visit before or after McDonald's.
How can customers visiting nearby bike shops benefit from McDonald's location?
Customers visiting Mike's Bikes Of Palo Alto can grab a quick meal or coffee at McDonald's nearby after shopping for biking gear.