McDonald's

3.7
723 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
208 Stanford Shopping Ctr (Stanford Ctr), Palo Alto, CA
94304, United States

Hours

Reviews

3.7
723 reviews
5 stars
290
4 stars
181
3 stars
113
2 stars
48
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of fast and friendly service, but also highlighted instances of rude staff and poor customer service experiences.

Food Quality

While some customers enjoyed the food, others complained about inaccuracies in orders and the quality of certain items, such as soggy fries and old coffee.

Location Issues

The small size of the restaurant and limited seating were frequently mentioned, along with complaints about cleanliness and maintenance of the restrooms.

Pricing Concerns

Many customers noted that prices were higher than at other McDonald's locations, leading to perceptions of poor value.

Operational Hours

Several reviews pointed out discrepancies in advertised hours, with customers experiencing closures before the stated times.
  • ML
    May Laines
    5 days ago
    1.0
    Since the older Black woman quit months ago, they have been a shambles. They don’t open on time, service is cold, and they will look at you standing at the door and literally not open it. Pretend not to understand English (or Spanish), leave items out of your order and charge multiple times for things you did order. Even when she was here, on the days she didn’t open service was like this. Today the actually made an employee knock on the door while one of them stood inside eating a cookie, looking at the people waiting. It takes 15 minutes to get anything but cold coffee here. Owner needs to fire them all, they’re generally clueless and ambivalent. Except the maintenance guy, who is from the old guard, and just keeps doing what he do.
  • IB
    Ivan Baradi
    Nov 9, 2025
    2.0
    I wanted to have a snack from McDonald’s since I’m quite hungry. I remember this place being here for a while in Stanford Shopping Center when I was a kid until it relocated to a different area but in the same shopping mall. I got 10pc chicken nuggets, but I’m quite shocked how much it is. $7.29 for that much is way crazier compared to 20pc, which is just 70¢ more expensive. Honestly, that is a way better choice, but I’m just trying to cut back calories for now. Honestly, 10pc shouldn’t cost more than $6. I also saw prices of the burgers and some are cheaper than what I got. Either that chicken nuggets is very popular or they’re being inconsistent with prices. Also, not everything of the menu is shown. When I looked at the prices, it’s hard to tell if that’s the meal or individual item. Back then, there are two prices shown for both parts.
  • JC
    J Cheng
    Nov 2, 2025
    5.0
    Who doesn't like McD?
  • AZ
    Alan Zoller
    Oct 2, 2025
    1.0
    I stopped going to McDonald's when they made it obvious they want dine-in customers to go away.
  • UH
    Ulrich Hornung
    Sep 21, 2025
    5.0
    Not crowded. Good WiFi. Was there for 2 ours doing some work on m laptop.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 208 Stanford Shopping Center?

McDonald's is open Monday to Saturday from 8:00 AM to 8:00 PM, with extended hours on Friday until 9:00 PM, and on Sunday from 9:00 AM to 6:00 PM.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery services.