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Brand Certified

Chipotle Mexican Grill

3.2
(926 reviews)
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Business Details

180 El Camino Real, Palo Alto, CA
94304, United States
(650) 618-6994
https://locations.chipotle.com/ca/palo-alto/180-el-camino-real?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1617
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About

Fast Food RestaurantMexican Restaurant
Chipotle Stanford Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
180 El Camino Real, Palo Alto, CA
94304, United States

Hours

Reviews

3.2
926 reviews
5 stars
308
4 stars
166
3 stars
100
2 stars
61
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for both in-store and online orders, with many experiencing orders being late or incorrect.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, including dirty tables, overflowing trash bins, and unkempt bathrooms.

Staff Attitude

Feedback indicated a mix of staff attitudes, with some customers experiencing rude or unhelpful service, while others noted friendly interactions.

Food Quality

While some customers enjoyed the food, others reported issues with portion sizes, food quality, and freshness, leading to dissatisfaction.
  • CC
    C. John Chou
    Feb 25, 2026
    1.0
    The online orders for pick up is never ready on time and the people don’t acknowledge the line of people waiting for pickup. Also, it is almost always faster to get your food if you order in store than online using the app.
  • FA
    Fabiola Addamo
    Feb 11, 2026
    5.0
    Guacamole Magic 🪄
  • MS
    Miguel Silva
    Feb 4, 2026
    5.0
    The easiest fast foot and delicious food , chipotle are the best… cheaper
  • AA
    AB
    Jan 24, 2026
    5.0
    Much better than other stores , less salt and fresh , was on weekend
  • GH
    Garrett Harris
    Jan 21, 2026
    4.0
    Even with a busy crowd, the wait moved along fairly quickly. The sofritas salad was flavorful and the serving size was very generous. While the tables could have been cleaner, there was no issue finding a seat and enjoying the meal.
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Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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