Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Stanford Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
911 reviews
5 stars
299
4 stars
164
3 stars
100
2 stars
61
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration.
Cleanliness
The restaurant was often described as dirty, with unclean tables, overflowing garbage, and malfunctioning facilities.
Food Quality
Many customers expressed dissatisfaction with food quality, including poor portion sizes, missing ingredients, and concerns about freshness.
Management Problems
Reviews indicated a lack of effective management, with reports of understaffing and disorganization contributing to negative experiences.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- ZRZahra Roberts4 days ago5.0While I want to stress that the few staff members present were visibly trying their absolute best, the restaurant is clearly struggling with understaffing and execution. I chose to dine in, but the experience was unpleasant due to the lack of cleanliness. Every single table was dirty, and the trash bins were completely overflowing. I had to eat at a dirty table, wiping it down myself with a napkin, which is unacceptable for a dining area. On top of the dining-in issues, my fiancé had a mobile pickup order for just chips and queso, and it took 40 minutes past the scheduled time to be prepared. This kind of delay for a simple side item is a huge inconvenience. While I don't blame the employees who were working diligently, the management needs to staff this location appropriately and implement a better system for dining room maintenance and timely mobile order fulfillment. I truly hope this location improves because the quality of the ingredients is generally good, but the overall experience was severely lacking.
- 0S0 SubscribersOct 27, 20251.0Their automated call system is ridiculous and it needs to be changed. I should not have to talk to a robot for half an hour to ask for an extra side of sour cream. Not workers’s fault owners fault, and is ridiculous
- BBBrian BaderOct 6, 20255.0Best chipotle in the area. Every time I’ve been here they have the freshest ingredients. Friendly staff and quick
- JGJennifer GonzalezSep 29, 20251.0Absolutely horrible service. Took 20 min in line as one employee with tattoos on his face was walking around without his chipotle shirt on in the back of house, walking back and fourth just yelling at the cashier across the room having a conversation (was just wearing a small black sleeveless shirt) as the 2 female employee working the line were yelling at each other back and fourth having conversation. The bowl wasn’t even worth the wait and the portions were horrible, this place needed better management and line workers. It seemed to forget they were at work and not at home.
- J2Jind 2587Sep 21, 20251.0This is a Chipotle in a shopping center in Stanford and there's a girl working at the counter in the evenings and I placed my online order and went to pick it up but she wouldn't help me and I left without my food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Stanford Center serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill at 180 El Camino Real?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Stanford Center offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order from Chipotle Mexican Grill online?
You can order online via their website at https://order.chipotle.com/ or through their app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Palo Alto?
It is located at 180 El Camino Real, Ste 15A, in the Stanford Center area of Palo Alto, CA 94304.
What payment methods are accepted at Chipotle Stanford Center?
They accept credit cards and offer gift cards as payment options.
Is Chipotle Mexican Grill at Stanford Center welcoming to the LGBTQ+ community?
Yes, the location welcomes the LGBTQ+ community.
What nearby shopping options are available around Chipotle Stanford Center?
Nearby shopping includes Bloomingdale's, Zadig & Voltaire boutique, Allen Edmonds shoe store, and Mac Bloomingdales Stanford department store.
Are there any parks or outdoor spaces near Chipotle Mexican Grill for a post-meal stroll?
Yes, El Camino Park is nearby, offering a green space for relaxation after your meal at Chipotle.
Which fitness or wellness centers can I visit near Chipotle Mexican Grill Stanford Center?
SoulCycle Palo Alto and SoulCycle PALO - Palo Alto are nearby cycling studios and wellness centers you can visit.