Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Palo Alto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,098 reviews
5 stars
467
4 stars
300
3 stars
128
2 stars
58
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and dismissive staff, with many customers feeling ignored or mistreated during their visits.
Portion Sizes
Many customers complained about stingy portion sizes, often receiving significantly less food compared to other locations.
Food Quality
Inconsistencies in food quality were noted, with some customers experiencing dry or poorly prepared meals, while others reported fresh and tasty options.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Order Accuracy
Frequent issues with incorrect or incomplete orders were reported, leading to frustration among customers.
- MVMinh VanDec 12, 20252.0Staff gives long dirty looks when you asked for things on the side. We thanked and apologized, but they acted like we were stray dogs coming in for a free meal.
- EKEli KruaDec 10, 20251.0Service is slow even tho there’s no people inside! Work environment is unorganized!
- DDDavidNov 19, 20251.0Ordered a kid’s meal. This is what they gave me. Felt like I was at the Fyre Festival haha
- RRreffNov 13, 20251.0Manager yelled at me and threatened to kick me out after I asked for bigger proportions, he also implied I need to lose some weight. Fire the manager he’s extremely rude
- RTRyan TelladoOct 26, 20252.0Very stingy with the portions - got double meat, and guac - still equal to about a single portion at other stores
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Palo Alto?
Chipotle Mexican Grill is located at 2675 El Camino Real, Palo Alto, CA 94306, USA.
What are the opening hours of Chipotle Mexican Grill in Palo Alto?
Chipotle Mexican Grill in Palo Alto is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Palo Alto offer delivery and pickup services?
Yes, Chipotle Palo Alto offers both in-store pickup and delivery services.
How can I order food online from Chipotle Palo Alto?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Palo Alto serve?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can customers earn rewards when ordering at Chipotle Palo Alto?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Palo Alto welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill in Palo Alto welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Palo Alto?
Nearby places of interest include The Palomino, a local landmark and historical building, and the Mayfield Soccer Complex, a popular sports and recreation venue.
Are there convenient services near Chipotle Palo Alto for tech and mobile needs?
Yes, nearby are stores such as T-Mobile and We Fix Macs for mobile phone and computer services, useful if you need tech support before or after your visit.
What transportation or banking facilities are near Chipotle Mexican Grill in Palo Alto?
Nearby facilities include the Bank of America Financial Center for banking needs and multiple mobile phone stores like AT&T and T-Mobile, which can assist with telecommunications while visiting Chipotle.