Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.1
(936 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
180 El Camino Real, Palo Alto, CA
94304, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Reviews

3.1
936 reviews
5 stars
312
4 stars
166
3 stars
100
2 stars
62
1 star
296
  • TE
    Terry Erisman
    6 days ago
    1.0
    This place is a pig sty. There is a huge liquid spill on the floor - they put up a sign but no one is cleaning it up. The soda machine doesn’t work. The quesadilla machine doesn’t work. There are no soft or crispy tacos. There is no red salsa. There are fruit flies. This store has long been an embarrassment but it has really neared rock bottom. The Health Department needs to finish off this store. The manager should clearly be immediately fired. Avoid this Chipotle - it is not up to standards on any measure.
  • DC
    Dan Connell
    Apr 12, 2026
    2.0
    This Chipotle is disappointing and poorly managed. The staff have trouble effectively and quickly moving people through. On multiple occasions, basic ingredients are missing or run out early in the day. Cheese, tortillas (no burrito option) and even no ice in the soda machine. I’m not sure what is going on at this location and why it is so poorly managed but their general manager needs to improve their operational skills.
  • JD
    Jeffrey Ding
    Apr 6, 2026
    2.0
    Very convenient location and I used to come here multiple times a week. The few times i’ve gone recently have been a disaster - today they scooped only sauce into my bowl and melted the bottom of the bag. Last time I came, they messed up my order twice, then gave me what can only be described as a depressingly small scoop of food. Would recommend visiting any of the other nearby chipotles.
  • DB
    Daniel Barragan
    Apr 5, 2026
    1.0
    Order was wrong and missing items. Asked for double protein, double wrapped, was charged for it, but never received it. Got charged over $6 dollars for nachos, didn’t receive it. Got a “free” side of whatever sauce they had, didn’t receive it. Save your breath. Don’t order online from here ever
  • AA
    Alex
    Apr 2, 2026
    1.0
    Make sure to order in person at this location. Over the past three years, more than 90% of my orders have been poorly made. Unfortunately, ordering in person hasn’t been much better. On a recent visit, they were out of teas and the drink fountain wasn’t working. Overall, the experience has been consistently disappointing.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: