Wingstop

3.5
611 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop East Palmdale - 20th St East & Ave S. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
2551 E Avenue S Ste L, Palmdale, CA
93550, United States

Hours

Reviews

3.5
611 reviews
5 stars
254
4 stars
101
3 stars
77
2 stars
46
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rude behavior and poor handling of complaints.

Food Quality

Inconsistent food quality; some customers enjoyed the wings while others received undercooked or overcooked items.

Wait Times

Long wait times reported frequently, especially during busy hours, leading to customer frustration.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a need for better order management.

Cleanliness

Concerns raised about cleanliness in the restaurant, with reports of dirty tables and unsanitary conditions.
  • SW
    Semaj Williams
    Dec 21, 2025
    5.0
    I ordered 20 wings with two flavors, and after picking them up I realized the order wasn’t right. I went back after stopping for gas, and the manager, Ricky, immediately stepped in and handled everything perfectly. He asked what was wrong, offered to remake my entire order, and even offered me a drink while I waited. I come here all the time, but the way he handled the situation made me feel even more comfortable continuing to give them my business. No attitude, no hesitation—just top-tier customer service. That level of care really matters, and Ricky delivered 100%.
  • JC
    Jesus Contreras
    Nov 12, 2025
    5.0
    Amazing service
  • JJ
    Jazmin
    Oct 23, 2025
    1.0
    Worst wingstop of all time. Male employees Bully female employees. Worst manager, he doesn’t listen and will accuse you of other random things if you call on the phone to inquire about a refund. Employees will use hand gestures to tell you to practically shut up. They will “check the cameras” and then tell you you were wrong when you call to simply ask about the refund processing times. Beware-They will put fresh fries on the top of the bag and give you super greasy wings in a pool of oil in the containers below.
  • DL
    Deedee Lauderdale
    Oct 13, 2025
    3.0
    Hot
  • TS
    Two Two Steele
    Oct 12, 2025
    5.0
    Kristina has amazing customer service

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.