Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Palmdale,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
1,313 reviews
5 stars
678
4 stars
280
3 stars
142
2 stars
62
1 star
151
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious and fresh, although there were complaints about portion sizes and some instances of food being served cold or overcooked.
Service Experience
While many reviews highlighted friendly and efficient service, there were significant complaints about rude management and inconsistent service quality.
Cleanliness
The establishment was often noted for being clean, but there were also reports of dirty tables and unsanitary conditions during some visits.
Ordering Process
Several customers expressed frustration with the kiosk ordering system, indicating it was impersonal and sometimes malfunctioned, leading to delays.
Value for Money
Some customers felt that prices were high relative to portion sizes, with specific complaints about being charged excessively for certain items.
- AMArturo MartinezNov 11, 20253.0Muy gringo para mi gusto
- JQJoy QueenSep 27, 20254.0This El Pollo Loco is a hit and miss. The food and service was good.
- SFSabrina FloresAug 15, 20255.0Está muy limpio es mi lugar favorito para comer lo recomiendo 10/10
- CCChocolateJul 17, 20255.0Great place
- JJJaimeJun 25, 20255.0Quick and efficient service. Very polite staff.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Palmdale?
El Pollo Loco is open Monday through Saturday from 9:30 AM to 10:00 PM, and on Sunday from 10:00 AM to 9:30 PM.
Does El Pollo Loco in Palmdale offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Can I place an order online or through an app for El Pollo Loco Palmdale?
Yes, you can order online via their menu link or use the El Pollo Loco app available on the App Store.
What types of payment methods are accepted at El Pollo Loco in Palmdale?
They accept American Express, Discover, and Visa credit cards.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi for customers.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco Palmdale.
Does El Pollo Loco Palmdale have a drive-through option?
Yes, there is a drive-through service at this location.
What are some nearby educational institutions to El Pollo Loco in Palmdale?
Nearby schools include The Stephanie Nursing Academy and Empowered Learning Academy, which makes El Pollo Loco a convenient dining option for students and staff.
What nearby dining options are close to El Pollo Loco?
Nearby restaurants include El Mora Restaurant for Mexican cuisine, Hatsuki Japanese Restaurant, and Meechy's Cheesecakes bakery and cafe, providing a variety of dining choices around El Pollo Loco.
Are there any nearby medical or dental offices near El Pollo Loco?
Yes, close by are High Desert Dental Office, Palmdale Children and Family Dental Group, and Hi-Desert Dental Center, making El Pollo Loco convenient for meals before or after appointments.