Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1180 S Palm Canyon Dr in Palm Springs, CA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor handling of orders and refunds.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others found pizzas to be burnt, dry, or lacking flavor.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others reported unsanitary conditions.
Ordering Experience
Many customers expressed frustration with the online ordering system and lack of clear pricing information.
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Charbel Fares
5 days ago
1.0
Manager couldn’t accomplish simple requests, staff was apologetic on his disrespectful behavior, very rude.
To make it worse, our order was incorrect, ironically it was handled by that “manager “
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B D
5 days ago
1.0
This visit was Sentimental- i took my partner to celebrate a special occasion. The manager and a female staff member with a loud voice that yelled across the full restaurant from kitchen made this an issue that didn’t need to be. I always visit here to watch friends and buy crushed red peppers for my home. Sad to say I’ll never be back. The employee that answered my call understood. She’s def experienced that manager’s ridiculousness but i took my food and left after hoping for a romantic and cute dinner in our usual booth.
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한유진
Jan 2, 2026
1.0
My family visited this place on January 1st around 11:00 AM.
There was only one staff member working, and it seemed like they were very busy with a large group order. We were asked to wait, which we understood. Even though we hadn’t placed an order yet, we waited about 30 minutes patiently.
After finally ordering, we waited another 30 minutes for our pizza. However, what we received was not the pizza we ordered. What upset me the most was the staff’s attitude. The staff member clearly knew that the pizza was not what we ordered, but instead of apologizing, they simply told us to eat it. It felt more like an instruction than a request.
After waiting for over an hour, this response made us feel very uncomfortable and disrespected. At one point, we even wondered if we were treated this way because we are Asian.
We asked for a refund, but again, there was no apology. The staff member also didn’t know how to process the refund, so we had to wait even longer in the store.
This was a very unpleasant experience during what was supposed to be a happy family trip. We will not return to this place, and I hope other customers do not have to go through the same experience.
TH
Tony Hale
Dec 13, 2025
1.0
When you go to order online, they don't show a price or size of pizza. I refuse to order when the don't show you basic information.