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McDonald's

3.8
(1237 reviews)

Business Details

(760) 322-9870
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2465 E Palm Canyon Drive, Palm Springs, CA
92264, United States

Hours

Reviews

3.8
1,237 reviews
5 stars
540
4 stars
260
3 stars
187
2 stars
90
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Cleanliness

Many reviews mentioned the lobby and dining area being dirty or unkempt.

Ordering Experience

The kiosk ordering system was criticized for being confusing and inconvenient, with some customers preferring traditional ordering.

Food Quality

Several customers noted inconsistent food quality, including cold items and incorrect orders.

Customer Service

While some praised the staff for being friendly and helpful, others reported rude service and a lack of urgency.
  • RO
    Ric Overton
    5 days ago
    5.0
    This place is always clean and the staff is always friendly. Our food was hot and the French fries were excellent.
  • JF
    Joel Fort
    Feb 23, 2026
    1.0
    No customer service. You have to use a kiosk to order your food. No in person register is open. The lobby is filthy with dirty tables, food on the floor, and trash overflowing. Food was not worth what I paid for. Only stopped here because I was desperate for food. Customers were not happy having to use the kiosk to order their food and the workers don’t look happy working here.
  • JH
    Jolene Henderson
    Feb 11, 2026
    3.0
    Ok
  • SP
    Sean Paschall
    Jan 30, 2026
    2.0
    Business model is tanking. You ring up your own order. Lobby is dirty and trashed. Not a clean table in sight. Plus prices have gone up. Nice.
  • JA
    Juliana Atristain
    Dec 30, 2025
    1.0
    Went through drive-thru and ordered a dlx spicy crispy, almost ate all of it until i found a hair inside it...disgusting...

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Palm Springs?

McDonald's in Palm Springs is open 24 hours from Monday to Thursday and on Sunday, and from 7:00 AM to 9:00 PM on Friday and Saturday.

What time does the drive-through open and close at this McDonald's?

The drive-through operates 24/7 from Monday to Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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