McDonald's

3.8
1217 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2465 E Palm Canyon Drive, Palm Springs, CA
92264, United States

Hours

Reviews

3.8
1,217 reviews
5 stars
535
4 stars
256
3 stars
183
2 stars
86
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and frequent missing items.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Staff Attitude

While some customers praised the friendliness and helpfulness of the staff, others reported rude behavior and a lack of urgency.

Cleanliness

The location was generally noted as clean, but some customers expressed concerns about the environment and the presence of homeless individuals.

Pricing Concerns

Several reviews mentioned that prices have increased significantly, leading to dissatisfaction regarding value for money.
  • RF
    Regan An Ford
    Nov 4, 2025
    1.0
    this is not ever open 24 hours CHANGE THE TIMES OPEN LISTED!!!
  • MD
    Mashah Dawab
    Nov 1, 2025
    1.0
    I'm a doordasher and the the window was refusing to take orders. Customers food was ready and had to wait an extreme amount of time.
  • JR
    Jessica Rivera
    Oct 23, 2025
    2.0
    Ordered on app for drive thru 6:08 pm , live 7 min away . Drive thru was empty. Was told to drive to 1st window to get our monopoly stickers, instead the lady told us that the cookie tote we ordered was missing 4 cookies and that they only had 9 . Then said they would get name so i could get my cookies . Didn’t get my stickers (whatever we were just hungry and wanted some cookies too) we get to next window greeted by a man who told us he would have out 9 cookies out fresh and to park in # 1 . Gave us food portion and drinks. We ended up waiting 20 mins before having to get off to ask about cookies. We ended up eating some of dinner in car . Then we waited to be attended by an older lady Who was at the front taking orders then after we were finally asked what we needed or wanted to order we explained to her the situation and how we were waiting for our cookies for 20 minutes so she kindly went to the back to ask what was going on we could hear them talking about something about cookies being burnt I’m not too sure so she comes back saying they only had eight cookies so at this point I’m like I just wanna refund so she ended up giving me a refund and the eight cookies But very disappointing on the drive-through people how they handled the situation of not having enough when we order through the app and it was not a good look for this, McDonald’s
  • CT
    Curtis Tandy
    Oct 23, 2025
    2.0
    Missing items again and the problem is we've been missing items so much that we can no longer get refunds or Replacements through the delivery app because it has happened so often they're refusing to do anything for it anymore this is a constant missing items not getting the correct drink I didn't get my game pieces I didn't get my hash browns this time
  • MM
    Mac
    Oct 11, 2025
    3.0
    They close the doors almost an hour before closing time for cleaning. Only drive through was available.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Palm Springs?

McDonald's in Palm Springs is open 24 hours from Monday to Thursday and on Sunday, and from 7:00 AM to 9:00 PM on Friday and Saturday.

What time does the drive-through open and close at this McDonald's?

The drive-through operates 24/7 from Monday to Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.