Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude or unprofessional service, with several instances of staff giving attitude or being unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold, overcooked, or poorly prepared items.
Cleanliness
Some reviews highlighted a clean and inviting atmosphere, though others noted issues with cleanliness in certain areas.
Positive Experiences
A few customers praised friendly staff and good service, indicating that there are positive experiences despite the overall negative trends.
MM
Melly
Dec 24, 2025
1.0
Horrible customer service! Nothing but attitude. Ordered a chilli large extra cheese, it was cold watery and half full? Came back to get a new one same as first one. People need proper training in food services period! Girl gave me attitude for her mistake ..🤦never will return again..food is horrible and cold zero effort.disgusting.
LN
Liz cruz Nüñez
Dec 5, 2025
1.0
Girl from the drive thru didn't take my order while the guy was taking out trash 🙄 No anything to drink in the lobby
CT
Cal T
Nov 28, 2025
2.0
Food is ok and if you like surprises give it a try. I forgot why we stopped going through the drive through at this location until I returned again today. They CANT get the order correct. After repeating it 3 times and then confirming it again at the window still couldn't get it right and charged me for a Large when I told them no I want a regular. I understand people make mistakes but this location is continuously getting it wrong. I dont feel I should have to unwrap my food to check every time. 1 or 2 time might be an employee issue but continuously has to be a management issue.
AS
Adaly Sanchez
Nov 2, 2025
1.0
Got off a shift wanting to grab a quick bite to eat, placed an order online made it to the store and the girl in the window told me to park in the front because they needed four minutes for the nuggets, I waited outside for 20 minutes no one came out. When i went inside to let them know i’ve been waiting for my food, the girl told me they aren’t allowed to go outside. ???
SC
Savage Customs
Oct 3, 2025
2.0
I waited half a hour for my order, only 2 jr bacon cheese burgers , my whole lunch was wasted
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for the drive-thru at Wendy's in Palm Desert?
The drive-thru at Wendy's in Palm Desert is open daily from 6:30 AM to midnight.
Does the Wendy's at 78030 Country Club Dr. offer breakfast?
Yes, this Wendy's location serves breakfast with options available through their app or website.
Can I order Wendy's food for delivery in Palm Desert?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods are accepted at this Wendy's location?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Does this Wendy's location have a dine-in option?
Yes, Wendy's in Palm Desert offers dine-in service along with drive-thru and delivery options.
How can I provide feedback or contact Wendy's Palm Desert location?
You can contact the location directly at (442) 305-1900, reach Customer Care via live chat or phone at 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for the Palm Desert location?
Menu and pricing can be viewed at order.wendys.com or through the Wendy's app after selecting this location.
Are there nearby gas stations where I can fuel up while visiting Wendy's?
Yes, nearby gas stations include Mobil, Circle K, Exxon & Mobil Stations, and 76, making it convenient to refuel your vehicle before or after your meal.
What other fast food restaurants are near Wendy’s at 78030 Country Club Dr.?
Nearby fast food and burger restaurants include Carl's Jr., Subway, and another Wendy’s location, offering alternative dining options close by.
Are there any nearby places for personal care or relaxation close to Wendy’s?
Yes, nearby personal care options include CNN Nails & Spa and Lizetts Hair Designs, which you might visit before or after dining at Wendy's.