Wendy's

3.9
1015 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
78030 Country Club Dr., Palm Desert, CA
92211, United States

Hours

Reviews

3.9
1,015 reviews
5 stars
476
4 stars
231
3 stars
133
2 stars
58
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional service, with several instances of staff giving attitude or being unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold, overcooked, or poorly prepared items.

Cleanliness

Some reviews highlighted a clean and inviting atmosphere, though others noted issues with cleanliness in certain areas.

Positive Experiences

A few customers praised friendly staff and good service, indicating that there are positive experiences despite the overall negative trends.
  • MM
    Melly
    Dec 24, 2025
    1.0
    Horrible customer service! Nothing but attitude. Ordered a chilli large extra cheese, it was cold watery and half full? Came back to get a new one same as first one. People need proper training in food services period! Girl gave me attitude for her mistake ..🤦never will return again..food is horrible and cold zero effort.disgusting.
  • LN
    Liz cruz Nüñez
    Dec 5, 2025
    1.0
    Girl from the drive thru didn't take my order while the guy was taking out trash 🙄 No anything to drink in the lobby
  • CT
    Cal T
    Nov 28, 2025
    2.0
    Food is ok and if you like surprises give it a try. I forgot why we stopped going through the drive through at this location until I returned again today. They CANT get the order correct. After repeating it 3 times and then confirming it again at the window still couldn't get it right and charged me for a Large when I told them no I want a regular. I understand people make mistakes but this location is continuously getting it wrong. I dont feel I should have to unwrap my food to check every time. 1 or 2 time might be an employee issue but continuously has to be a management issue.
  • AS
    Adaly Sanchez
    Nov 2, 2025
    1.0
    Got off a shift wanting to grab a quick bite to eat, placed an order online made it to the store and the girl in the window told me to park in the front because they needed four minutes for the nuggets, I waited outside for 20 minutes no one came out. When i went inside to let them know i’ve been waiting for my food, the girl told me they aren’t allowed to go outside. ???
  • SC
    Savage Customs
    Oct 3, 2025
    2.0
    I waited half a hour for my order, only 2 jr bacon cheese burgers , my whole lunch was wasted

Frequently Asked Questions About Wendy's

Is 78030 Country Club Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for the drive-thru at Wendy's in Palm Desert?

The drive-thru at Wendy's in Palm Desert is open daily from 6:30 AM to midnight.