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Wendy's

3.9
(1023 reviews)

Business Details

(442) 305-1900

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
78030 Country Club Dr., Palm Desert, CA
92211, United States

Hours

Reviews

3.9
1,023 reviews
5 stars
480
4 stars
231
3 stars
134
2 stars
59
1 star
119

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

The quality of food has been inconsistent, with complaints about cold, overcooked, or poorly prepared items.

Cleanliness

Some reviews highlighted a clean and inviting atmosphere, while others noted issues with cleanliness in the restaurant.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
  • MP
    Matthew Paraiso
    Feb 18, 2026
    3.0
    The food was good. Just make sure not to put TOO MUCH SALT on the fries.
  • JF
    Josephine Friend
    Feb 2, 2026
    5.0
    Best Wendy's ever, burgers and good as usual. What makes this store exceptional is the staff.
  • AU
    A Google User
    Jan 30, 2026
    1.0
    After a certain period of time, you cannot allow this to keep happening. I come to this Wendy’s at least three times a week. All I asked for is chicken nuggets well done and a cheeseburger only cheese as the receipt states why is it every single time I go to this establishment they continuously cannot get my orders right I’m literally almost died having an allergic reaction to the items on this sandwich after the receipt states plain make it make sense Wendy’s.
  • JP
    jim prock
    Jan 29, 2026
    2.0
    Quality has gone downhill big time.
  • TW
    Terry Williams
    Jan 25, 2026
    1.0
    It's Wendy's. I know what I'm in for food. What grinds my gears is that every single time I order it's can you please park. Same issue as I read in other reviews. Park and get forgotten. Always have to go inside to fetch my food because it's never a reasonable time. There is absolutely nothing fast about anything yall accomplish. Online ordering is just as bad placed an order clicked on the app have it ready now. Got a notification to make my way to the spot and it will be ready in 5 minutes. Went there at the agreed upon time. Went into the lobby and proceeded to watch my name on the screen make no progress for over 300 seconds. Everyone who walked into my line of sight proceeded to ignore me for another 300 seconds. Finally someone who was probably in charge finally asked if I was waiting for an online order then they finally started to prepare it. Yall are not where it's at. I love your frostys. I love your nuggets and burgers. I've lived for a local Wendy's since 1993 where ever I may roam. Wander to present day. I have your Wendy's. I play cards at OMG like a block and a half away every Friday. I no longer go to your Wendy's for my Frosty Fix. I drive all the way to the one on Monterey and Dinah Shore where I've never had an issue. Yall trifling and shameful. Just give it up and let that be something else hopefully with better management and service.

Frequently Asked Questions About Wendy's

Is 78030 Country Club Dr. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for the drive-thru at Wendy's in Palm Desert?

The drive-thru at Wendy's in Palm Desert is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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