CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Palm Desert is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported rude and unhelpful staff, with several instances of poor service and negative interactions.
Food Quality
While many enjoyed the food, there were complaints about incorrect orders, food safety issues, and inconsistent quality.
Cleanliness
Several reviews highlighted dirty tables and a generally unclean dining environment, detracting from the overall experience.
Positive Experiences
Despite the issues, many customers praised the food quality, friendly staff, and enjoyable atmosphere, indicating a mix of experiences.
DR
Debra Rodriguez
Feb 19, 2026
5.0
I was Amazed with Haeli's Drive thru customer service!! She took the time to get r t my phone number t r to use my reward, the soup and sandwich was a surprisingly still HOT and Delicious!! The Best Haeli.....thank you Debi!!!
JT
Juan Carlos Tellez
Nov 25, 2025
1.0
Very rude and negative energy in the front desk where they take your order. Food was great but service was bad.
WR
Willie Reed
Nov 22, 2025
5.0
Love the food love the atmosphere just something special about it
AR
Amy Robertson
Nov 3, 2025
1.0
I usually order delivery or go through the drive through and the service at the drive through is great, but this time I went in and ordered service was not good, and they weren’t busy. It was like they couldn’t be bothered to be in a good mood and smile and ask how you are.
JM
Joanna Munoz
Oct 16, 2025
1.0
Wow, went through the drive through and who ever was working in the drive through was very rude not only that I get to work and I can’t even eat my bagel cause they didn’t even toast it the whole reason I got a bagel so disappointed your service sucks