CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Palm Desert is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported poor service, including rudeness from staff and long wait times, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about food safety, incorrect orders, and inconsistency in food preparation.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and a generally unkempt dining area.
Positive Experiences
Despite the negatives, many customers praised the friendly staff and enjoyed their meals, noting good food options and a pleasant atmosphere.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
WR
Willie Reed
2 days ago
5.0
Love the food love the atmosphere just something special about it
AR
Amy Robertson
Nov 3, 2025
1.0
I usually order delivery or go through the drive through and the service at the drive through is great, but this time I went in and ordered service was not good, and they weren’t busy. It was like they couldn’t be bothered to be in a good mood and smile and ask how you are.
JM
Joanna Munoz
Oct 16, 2025
1.0
Wow, went through the drive through and who ever was working in the drive through was very rude not only that I get to work and I can’t even eat my bagel cause they didn’t even toast it the whole reason I got a bagel so disappointed your service sucks
AL
Alba Leon
Oct 13, 2025
1.0
So disgusted!! While Unwrapping my chicken sandwich found a dead fly laying next to my sandwich 😡
Literally made me vomit!
NM
Norma Martinez
Sep 14, 2025
2.0
I don’t usually do negative reviews; however, I couldn’t believe how poor the response was at this Panera about my coffee. I asked for it with milk, and it was so lukewarm I could have stuck my finger in it. I told the girl, “This coffee is not hot. It’s so not hot I could put my finger in it.” She asked, “do you want one without milk?” I didn’t have the time to explain to her that if putting milk in a coffee cools it off that much, the coffee is not hot to begin with. And why would was no milk the solution? I said no I’ll just take a refund. She got her manger. No apology. Nothing. From either. Terrible service. My avo and egg white sandwich was very good though.