Dallas received overwhelmingly positive feedback for his attentive, friendly, and professional service, making dining experiences memorable for many customers.
Food Quality
Most customers enjoyed the food, particularly the steaks, with several noting that it exceeded expectations compared to higher-priced steakhouses.
Atmosphere
While many enjoyed the cheerful atmosphere, some customers expressed dissatisfaction with the recent redesign of the restaurant's interior.
Staff Performance
In addition to Dallas, other staff members like Claire and Steve also received commendations for their excellent service.
MP
Mark PM179
4 days ago
2.0
Third visit, final verdict: thumbs down.
During our visit at dinner time (7pm)m , service was inconsistent and slow. Red wine was served warm, and it took multiple requests to receive ice water. The Alice Springs Chicken arrived cold and, after being reheated, returned dry and inedible. On the positive side, the ribeye was well seasoned and properly cooked. We experienced difficulty finding staff to close out the bill. The manager stated the chicken dish had been credited; our receipt showed it had not. The total was $115. Based on this visit, we will not be returning. Two stars.
CS
Carol Shaw
Dec 31, 2025
3.0
We arrived at 1:00, weren't seated until after our second inquiry at 1:20 in the nearly empty restaurant, and didn't get our food until 2:00. The servers were nice, but we assumed management chose to have limited staff on duty. Service has been slow before at lunch, but this was the worst.
VB
Valerie Brooks
Dec 30, 2025
2.0
Quality of food isn't up to par. Actually have had better quality steak at Sizzler and the shrimp that was "off the Barbie", tasted as if it got left in a dehydrator rather than a barbie. Condiments were never offered. Had to ask for sugar for tea, twice - why wasn't it on the table?
Portions were very small. I think we can find a better place anyday.
PA
PADILLA STUDIO ARTS
Dec 26, 2025
5.0
Dallas our server was AWESOME!!! Great service and great food. atmosphere was good in terms of vibe but your redesign of the interior was a complete fail. You chose to trade all the character of the original space for a cookie cutter sports bar aesthetic and a weak execution of that too. Big Mistake Outback...but food, service and hospitality were A1!
DS
Desiree S.
Dec 21, 2025
5.0
I have to be honest, after the service we received at the hostess stand, my family and I were considering leaving Outback altogether. After I said something to the hostess, we finally got sat. Thank GOODNESS we were sat in the section that belonged to Dallas. He was the best waiter that we could have asked for. He was friendly, attentive, and so knowledgeable when it came to the menu. He anticipated our needs before we even asked for anything: refills, extra plates, napkins, dressings, everything! He even had tips for how to reheat our leftovers. He definitely made our experience. Thank you, Dallas!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Palm Desert?
Outback Steakhouse in Palm Desert is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
Does Outback Steakhouse Palm Desert offer delivery and pickup options?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I find gluten-free menu options at Outback Steakhouse Palm Desert?
Yes, they offer several menu items suitable for gluten intolerance. You can view their gluten-free menu online.
What payment methods are accepted at Outback Steakhouse Palm Desert?
They accept American Express, Cash, MasterCard, and Visa.
Is there a dress code for dining at Outback Steakhouse Palm Desert?
The attire is casual, so you can dress comfortably when visiting.
Does Outback Steakhouse Palm Desert have a bar and serve alcoholic beverages?
Yes, they have an onsite bar and serve liquor, beer, cocktails, and wine.
Are families and children welcome at Outback Steakhouse Palm Desert?
Yes, families and children are welcome, and the restaurant offers a children's menu and high chairs.
What nearby places can I visit before or after dining at Outback Steakhouse Palm Desert?
Nearby, you can visit Nothing Bundt Cakes for desserts or Palm Desert Hobbies for arts and crafts shopping, enhancing your dining experience with additional activities.
Are there any nearby financial services close to Outback Steakhouse Palm Desert?
Yes, U.S. Bank and multiple ATMs are located nearby, making it convenient if you need banking services before or after your meal.
Can I combine a visit to Outback Steakhouse with other local services?
Absolutely! Near Outback Steakhouse, you can find services like Relaxing Massage, Karl Vasquez Salon, and Desert Dental Associates, allowing you to enjoy dining and personal care in one trip.