McDonald's

3.9
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
72-755 Highway 111, Palm Desert, CA
92260, United States

Hours

Reviews

3.9
1,226 reviews
5 stars
564
4 stars
271
3 stars
198
2 stars
80
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, with specific mentions of employees providing excellent service.

Drive-Thru Confusion

Many customers expressed dissatisfaction regarding the lack of a drive-thru, despite it being advertised, leading to inconvenience.

Food Quality

While some customers enjoyed their meals, others reported issues with food preparation and quality, including incorrect orders and poorly made items.

Operational Hours

Numerous reviews pointed out that the location is not open 24 hours as advertised, causing inconvenience for late-night customers.
  • BO
    ben onkin
    2 days ago
    5.0
    Always hit or miss unless you go mid day but at the end of the day it’s just mcd’s lol. Everyone is super nice and friendly but again it’s mcd’s so don’t expect that much. The photo is a reference to the hit or miss aspect of this place
  • AJ
    Anthony Jackson
    Nov 11, 2025
    5.0
    The kids love it. I like the Mac Ribs. Nice place.
  • DB
    David Barrio
    Oct 22, 2025
    2.0
    The credit card machine that took the order was broken after we placed our order. It made it so we had to then fight the line to pay. It should have indicated that on the machine. Either electronically or with a paper sign. Then due to the massive line we had to fight to get the attention of the attendants to just refill our drink. The inability for me to get up and refill my own drink is ridiculous and wasteful because they also have to make you a new cup. Which of course is plastic.
  • CT
    Christina T.
    Oct 9, 2025
    1.0
    I can't rate on the food, service or atmosphere. If I would have known there is no drive thru I would have driven to another McDonald's location. This goes for all restaurant establishments in this area only.
  • GD
    Gino D
    Oct 4, 2025
    2.0
    NO DRIVE THRU so you're forced to walk in & stand in line. This place was super packed when i arrived & got even more congested as i waited for my order that took over 20 mins smh took soo long i had to check & make sure they didn't forget about me.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Palm Desert?

McDonald's in Palm Desert is open 24 hours a day, 7 days a week.

What are the delivery hours for McDonald's Palm Desert location?

Delivery is available daily from 6:00 AM to 10:00 PM.