McDonald's

3.7
1354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
78365 Varner Road, Palm Desert, CA
92211, United States

Hours

Reviews

3.7
1,354 reviews
5 stars
599
4 stars
257
3 stars
217
2 stars
88
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness and preparation of their meals.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting dirty restrooms and overflowing trash.

Staff Attitude

While some customers praised friendly staff, many others reported rude behavior and a lack of professionalism from employees.

App Issues

Several customers experienced problems with the mobile ordering app, including canceled orders and poor communication regarding order status.
  • JR
    Joseph Reyes
    3 days ago
    1.0
    Went to drive through. Had to wait 5 minutes to advance to speaker while attendant socialized with car in front of me. When got to speaker I has to wait another 3 minutes with no one responding on speaker. I drove up to payment windows and complained and girl didn't apologize. She just asked what what was my order. Then she got wrong. I.am never going back to that McD. Hint: always ask for your receipt and check it before leaving payment window.
  • AA
    AV
    Dec 28, 2025
    1.0
    I live near this McDonald's and I avoid coming here. The inside dining area consistently has trash cans overflowing and the orders come out wrong often.
  • DD
    daedolos
    Dec 24, 2025
    4.0
    Clean and great staff
  • DS
    Diane Skullr
    Dec 22, 2025
    4.0
    Drive thru fast and easy. Wish the app was easier.
  • FR
    Fernando Reyes
    Nov 12, 2025
    5.0
    The staff were friendly, and efficient. They bring your meal to you with a smile, and they have free wifi to do your work on.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 78365 Varner Road, Palm Desert, CA?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.