Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a generally negative perception of service.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the overall quality.
Inconsistent Experience
Customers experienced varying levels of service and food quality, with some praising individual staff members while others reported terrible experiences.
Cleanliness
While some noted cleanliness in the dining area, others pointed out dirty restrooms and overflowing trash, indicating inconsistency in maintenance.
App and Ordering Problems
Several customers faced issues with the mobile app and online ordering, leading to frustration and dissatisfaction with their experience.
FR
Fernando Reyes
Nov 12, 2025
5.0
The staff were friendly, and efficient. They bring your meal to you with a smile, and they have free wifi to do your work on.
AS
Adaly Sanchez
Oct 15, 2025
1.0
Horrible Service, I wasn’t even done ordering my meal and the cashier cut me off and sent me to the window, arriving at the window very rude attitude, Waited 10 minutes for my order just for it to come out wrong.
MJ
matthew J.
Oct 12, 2025
1.0
This is the worst McDonalds in socal. Food was cold the staff is rude and if you want good McDonald's drive one more exit.
PG
Phyl G
Oct 5, 2025
4.0
The mc griddle with bacon is good. The service was fine. The atmosphere was.
SA
Stephen Autieri
Sep 29, 2025
1.0
Horrible service horrible food. Waited forever in an empty drive through and no one took my order. After 8 minutes of waiting they tell me to pull forward and instead of taking my order, they start taking someone else's order. I will never come to this sorry excuse for a McDonald's again.
What are McDonald's regular operating hours at 78365 Varner Road, Palm Desert, CA?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Does McDonald's offer delivery service, and if so, what are the delivery hours?
Yes, delivery is offered daily from 5:30 AM to 10:00 PM.
What types of payment does McDonald's at Varner Road accept?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What convenient options are available for ordering food from McDonald's?
Customers can order via the McDonald's App for iOS and Android, or online through their delivery and order links.
What services does McDonald's at this location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby places customers can visit before or after dining at McDonald's?
Nearby places include Starbucks, Burger King, Heavenly Nails & Spa, and Desert Care Pharmacy, offering options from coffee and fast food to beauty and health services.
Are there nearby gas stations close to McDonald's at 78365 Varner Road?
Yes, there are several gas stations nearby including ARCO, Chevron Station Palm Desert, and ampm for fueling and convenience store needs.
Can I find other fast food restaurants near this McDonald's location?
Yes, Burger King and Popeyes® Louisiana Kitchen are nearby and offer additional fast food choices.
What amenities are available nearby for shoppers and pet owners near McDonald's?
The Marketplace shopping center and Paws Pause pet groomer provide shopping and pet care services close to McDonald's.