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Jimmy John's

4.3
(169 reviews)

Business Details

44489 Town Center Way, Palm Desert, CA
92260, United States
(760) 341-7827

About

Sandwich Restaurant

Location

Jimmy John's
44489 Town Center Way, Palm Desert, CA
92260, United States

Hours

Reviews

4.3
169 reviews
5 stars
118
4 stars
20
3 stars
5
2 stars
8
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly and efficient staff, some report rude interactions and a lack of attentiveness.

Food Quality

Most customers enjoy the fresh ingredients and delicious sandwiches, though a few express disappointment over portion sizes and flavor.

Speed of Service

Many reviews highlight the fast service, with several customers noting that their orders are prepared quickly and accurately.

Cleanliness

The restaurant is generally described as clean and well-maintained, contributing positively to the dining experience.

Pricing

Opinions on pricing vary; some customers feel the sandwiches are overpriced for the portion size, while others believe the quality justifies the cost.
  • GJ
    Greg Jones
    1 day ago
    5.0
    We’ve used Jimmy John’s Palm Desert to cater several of our meetings and they’re consistently solid. The box lunches are perfect for groups—everyone gets to choose their sandwich and it comes with chips, a dessert, and a pickle spear, all clearly packaged and easy to hand out. Everything is always fresh (especially the bread) and the orders are accurate, which matters when you’re feeding a room full of people. Reliable, fast, and makes meetings way easier. Highly recommend.
  • MM
    Melly
    Feb 12, 2026
    1.0
    While the subs are good and somewhat affordable, the customer service needs attention. Went in today with my husband, the guy at register was not welcoming nor friendly. Seemed like he didn't want to be there my opinion. I asked him a question about the potato salad and if was homemade or store bought, he said ugh which store ? All stores are different? The point is I ask a question and you politely answer sir, without attitude. Especially if I'm spending my money there. What happened to hospitality and welcoming your customers? Jimmy John's do BETTER!
  • SM
    Serena Marohn
    Jan 29, 2026
    5.0
    Not only are the sandwiches amazing, but the vibes are ALWAYS great!
  • BB
    Brandan
    Jan 25, 2026
    5.0
    The chicken bacon ranch sandwich was delicious! Great place to get a tasty sandwich! Nice place to sit down and eat.
  • AA
    Antonio
    Oct 2, 2025
    5.0
    Great experience here, and the sandwich was fresh and made exactly as ordered, and was out super fast. The staff was friendly and efficient, and the place was clean, with plenty of seating. I love that the bread is always soft and has a nice crunch, and the ingredients taste really fresh. Online ordering was a breeze, and pick up was ready right on time, therefore, if you are looking for a quick and reliable lunch that actually tastes good, this location is solid, and I give it 5 stars.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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