Chipotle Mexican Grill

4.1
636 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Palm Desert is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
72333 Highway 111, Palm Desert, CA
92260, United States

Hours

Reviews

4.1
636 reviews
5 stars
374
4 stars
124
3 stars
46
2 stars
33
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff interactions and inadequate assistance during orders.

Food Quality

While many customers enjoyed the food, there were complaints about portion sizes, cross-contamination, and food freshness.

Cleanliness

Several reviews pointed out unsanitary conditions in the dining area and restrooms, with dirty tables and floors being a recurring issue.

Pricing Concerns

Customers expressed dissatisfaction with portion sizes relative to pricing, feeling that they were not receiving good value for their money.
  • MN
    M N
    Dec 26, 2025
    2.0
    Not anything special ... wouldn't give me a small dishe so I could share with my friend my big dishe
  • SG
    Stevie Gold
    Dec 23, 2025
    2.0
    Food was good but I noticed something, my friend (who got her food after me) ordered a bowl with both sour cream and then guac, when the worker but the guac on her bowl it got sour cream smeared on the spoon, which then got put back into the guac container. Please be more careful with cross contamination as if I had ordered after my friend and had gotten sour cream in my bowl (which contained guac) I would’ve been sick for about a week and possibly hospitalized (sounds dramatic, I’m aware.) teach workers how to flip the spoon and put it on to the bowl without smearing the spoon into the food already in it please.
  • ML
    Mark Laudenslayer
    Dec 11, 2025
    1.0
    Not one of my go to places..
  • ES
    Elizabeth Simpkins
    Oct 22, 2025
    1.0
    The food is good, the Burritos are Big So the bad customers service. We ordered lunches for our school every Tuesday, this time I went to pick it up at 10:30 am , they were working on it , waited 15 minutes , that was ok until , the guy came out and put the big box and the bag on the table and said, here you go , did not offered not even open the door to help me get out with that big box and a bag . Very rude, it was only one customer walking in at that time , a girl at the cash register and 4 or 5 guys working that shift. There was not a reason to be So Rude !
  • CC
    Choopieee
    Oct 10, 2025
    5.0
    Fast service, I like the bowls better

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Palm Desert serve?

Chipotle Palm Desert offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Palm Desert?

Chipotle is located at 72333 Highway 111, Palm Desert, CA 92260, next to Desert Crossing Dental.