Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Palm Desert is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.1
628 reviews
5 stars
371
4 stars
122
3 stars
46
2 stars
31
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Multiple reviews highlighted poor customer service experiences, including rude staff and lack of assistance.
Food Quality
The food is generally praised for being fresh and delicious, although some customers reported issues with portion sizes and missing items.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unkempt dining areas.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes relative to pricing, feeling that they were not receiving good value for their money.
Staff Friendliness
While some reviews mentioned friendly staff, others reported a lack of friendliness and engagement from employees.
- ESElizabeth SimpkinsOct 22, 20251.0The food is good, the Burritos are Big So the bad customers service. We ordered lunches for our school every Tuesday, this time I went to pick it up at 10:30 am , they were working on it , waited 15 minutes , that was ok until , the guy came out and put the big box and the bag on the table and said, here you go , did not offered not even open the door to help me get out with that big box and a bag . Very rude, it was only one customer walking in at that time , a girl at the cash register and 4 or 5 guys working that shift. There was not a reason to be So Rude !
- CCChoopieeeOct 10, 20255.0Fast service, I like the bowls better
- NLNancy LeeAug 28, 20255.0Always delicious quality food for a great price.
- RHryan hensleyJul 19, 20251.0I had the absolute WORST experience at the Chipotle in Palm Desert. The staff here clearly doesn’t care about customer service, and the manager was beyond rude. My kids and I came in for lunch, and instead of being greeted with kindness, the manager aggressively told my children they needed to leave—for absolutely no reason at all. They weren’t being loud or disruptive; they were just standing by me while I ordered. When I asked the manager why they were being so harsh, they gave me nothing but attitude and treated us like we were a problem instead of paying customers. I’ve never been so disrespected in my life, and my kids left upset and confused. This location needs to seriously retrain their staff on how to treat families and people in general. I will NEVER return to this Chipotle, and I’ll be telling everyone I know to avoid it as well. Disgusting service.
- JMJorge MonzonJul 3, 20254.0They need to clean better
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Palm Desert serve?
Chipotle Palm Desert offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Palm Desert?
Chipotle is located at 72333 Highway 111, Palm Desert, CA 92260, next to Desert Crossing Dental.
What are the operating hours of Chipotle Mexican Grill in Palm Desert?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill in Palm Desert offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Palm Desert?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
What payment methods does Chipotle Mexican Grill in Palm Desert accept?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Palm Desert LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and maintains an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Palm Desert?
You can visit Desert Crossing Dental Group and Orthodontics next door, shop at Crown Gold Exchange jewelry store, or browse The Vitamin Shoppe for supplements nearby.
Which nearby restaurants are close to Chipotle Mexican Grill in Palm Desert?
Nearby dining options include Dave's Hot Chicken, Dragon Sushi, Pizza Hut, Red Lobster, Olive Garden Italian Restaurant, Casa Luna Mexican and Seafood, and Joe's Sushi.
Are there any convenient transportation options or services near Chipotle in Palm Desert?
While specific transit stations are not listed, nearby retailers like Verizon, T-Mobile, and GoWireless provide mobile services, and gas stations such as Shell and Speedway are nearby for travelers driving to Chipotle.