Chipotle Palm Desert is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff interactions and inadequate assistance during orders.
Food Quality
While many customers enjoyed the food, there were complaints about portion sizes, cross-contamination, and food freshness.
Cleanliness
Several reviews pointed out unsanitary conditions in the dining area and restrooms, with dirty tables and floors being a recurring issue.
Pricing Concerns
Customers expressed dissatisfaction with portion sizes relative to pricing, feeling that they were not receiving good value for their money.
MN
M N
Dec 26, 2025
2.0
Not anything special ... wouldn't give me a small dishe so I could share with my friend my big dishe
SG
Stevie Gold
Dec 23, 2025
2.0
Food was good but I noticed something, my friend (who got her food after me) ordered a bowl with both sour cream and then guac, when the worker but the guac on her bowl it got sour cream smeared on the spoon, which then got put back into the guac container. Please be more careful with cross contamination as if I had ordered after my friend and had gotten sour cream in my bowl (which contained guac) I would’ve been sick for about a week and possibly hospitalized (sounds dramatic, I’m aware.) teach workers how to flip the spoon and put it on to the bowl without smearing the spoon into the food already in it please.
ML
Mark Laudenslayer
Dec 11, 2025
1.0
Not one of my go to places..
ES
Elizabeth Simpkins
Oct 22, 2025
1.0
The food is good, the Burritos are Big So the bad customers service. We ordered lunches for our school every Tuesday, this time I went to pick it up at 10:30 am , they were working on it , waited 15 minutes , that was ok until , the guy came out and put the big box and the bag on the table and said, here you go , did not offered not even open the door to help me get out with that big box and a bag . Very rude, it was only one customer walking in at that time , a girl at the cash register and 4 or 5 guys working that shift. There was not a reason to be So Rude !
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Palm Desert serve?
Chipotle Palm Desert offers fast-casual Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill located in Palm Desert?
Chipotle is located at 72333 Highway 111, Palm Desert, CA 92260, next to Desert Crossing Dental.
What are the operating hours of Chipotle Mexican Grill in Palm Desert?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill in Palm Desert offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Palm Desert?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
What payment methods does Chipotle Mexican Grill in Palm Desert accept?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Palm Desert LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and maintains an inclusive environment.
What nearby places can I visit before or after dining at Chipotle in Palm Desert?
You can visit Desert Crossing Dental Group and Orthodontics next door, shop at Crown Gold Exchange jewelry store, or browse The Vitamin Shoppe for supplements nearby.
Which nearby restaurants are close to Chipotle Mexican Grill in Palm Desert?
Nearby dining options include Dave's Hot Chicken, Dragon Sushi, Pizza Hut, Red Lobster, Olive Garden Italian Restaurant, Casa Luna Mexican and Seafood, and Joe's Sushi.
Are there any convenient transportation options or services near Chipotle in Palm Desert?
While specific transit stations are not listed, nearby retailers like Verizon, T-Mobile, and GoWireless provide mobile services, and gas stations such as Shell and Speedway are nearby for travelers driving to Chipotle.