Chipotle Mexican Grill

4.1
626 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Monterey & Dinah Shore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
34100 Monterey Ave, Palm Desert, CA
92211, United States

Hours

Reviews

4.1
626 reviews
5 stars
349
4 stars
144
3 stars
50
2 stars
35
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the freshness and flavor of the food, particularly the chicken burrito and sofritas burrito.

Service Issues

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or indifferent to customers.

Portion Sizes

Several customers expressed dissatisfaction with the portion sizes, noting they felt smaller than expected and inconsistent.

Cleanliness

Multiple reviews mentioned cleanliness issues, with dirty tables and unsanitary conditions reported.

Pricing Concerns

Customers noted that prices have increased significantly, leading to concerns about value for money.
  • NN
    Nilo
    4 days ago
    5.0
    they build a great burrito
  • AL
    Amelia Luciérnaga
    Dec 9, 2025
    5.0
    This location is a stand out Chipotle. We ordered a burrito and a bowl through the app for pickup. Staff is friendly, the proportions were perfect and flavor just right, and the order was ready a few minutes early. Thanks!
  • BN
    Big NATE
    Dec 2, 2025
    5.0
    I stopped by Chipotle today and was honestly blown away by how good the chicken burrito was. The chicken was perfectly seasoned, juicy, and had that fresh-off-the-grill flavor that Chipotle is known for. They packed it with the right amount of rice, beans, and corn, and the ingredients tasted super fresh/delicious. It's a bit pricey, but I guess inflation is here to stay. The tortilla was warm and soft, and the burrito was wrapped really well — didn’t fall apart halfway through like some places. The portion was generous too; definitely worth the money. The staff were quick, friendly, and didn’t rush me while I picked my toppings. The whole place was clean and smelled amazing. The only complaint was that none of the workers at this Palm Desert location seemed like they wanted to be there.... If you’re craving a solid burrito, get the chicken. This was easily one of the best Chipotle meals I’ve had in a while. I’ll definitely be back!
  • DC
    Donna C
    Nov 6, 2025
    1.0
    This review is specifically addressed to the female employee at the counter who was working today, November 6, 2025, around 11:30 am. Any patron seeking to wait for a fresh batch of steak is allowed to do so; this is our prerogative as paying customers. The fact that you forced this customer into taking chicken vs. allowing them to wait for steak (all day if they wanted to!) is ludicrous. There was no one in line and therefore zero sense of urgency. If we are paying for food, we have the right to stand there all day if we want to. To force chicken on a person requesting to wait for a new batch of steak is not only rude but counter-intuitive to customer service. I'm writing this review on behalf of a family member considering they were so shocked by your actions as they unfolded that they didn't speak up. Do better!!
  • VV
    Vincent Vega
    Oct 27, 2025
    1.0
    Employees are rude don't care about you and they rush you

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Monterey & Dinah Shore offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours for Chipotle Mexican Grill in Palm Desert?

The restaurant is open every day from 10:30 AM to 10:00 PM.