Chipotle Monterey & Dinah Shore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers praised the freshness and flavor of the food, particularly the chicken burrito and sofritas burrito.
Service Issues
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or indifferent to customers.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, noting they felt smaller than expected and inconsistent.
Cleanliness
Multiple reviews mentioned cleanliness issues, with dirty tables and unsanitary conditions reported.
Pricing Concerns
Customers noted that prices have increased significantly, leading to concerns about value for money.
NN
Nilo
4 days ago
5.0
they build a great burrito
AL
Amelia Luciérnaga
Dec 9, 2025
5.0
This location is a stand out Chipotle. We ordered a burrito and a bowl through the app for pickup.
Staff is friendly, the proportions were perfect and flavor just right, and the order was ready a few minutes early. Thanks!
BN
Big NATE
Dec 2, 2025
5.0
I stopped by Chipotle today and was honestly blown away by how good the chicken burrito was. The chicken was perfectly seasoned, juicy, and had that fresh-off-the-grill flavor that Chipotle is known for. They packed it with the right amount of rice, beans, and corn, and the ingredients tasted super fresh/delicious.
It's a bit pricey, but I guess inflation is here to stay.
The tortilla was warm and soft, and the burrito was wrapped really well — didn’t fall apart halfway through like some places. The portion was generous too; definitely worth the money.
The staff were quick, friendly, and didn’t rush me while I picked my toppings. The whole place was clean and smelled amazing.
The only complaint was that none of the workers at this Palm Desert location seemed like they wanted to be there....
If you’re craving a solid burrito, get the chicken. This was easily one of the best Chipotle meals I’ve had in a while. I’ll definitely be back!
DC
Donna C
Nov 6, 2025
1.0
This review is specifically addressed to the female employee at the counter who was working today, November 6, 2025, around 11:30 am. Any patron seeking to wait for a fresh batch of steak is allowed to do so; this is our prerogative as paying customers. The fact that you forced this customer into taking chicken vs. allowing them to wait for steak (all day if they wanted to!) is ludicrous. There was no one in line and therefore zero sense of urgency. If we are paying for food, we have the right to stand there all day if we want to. To force chicken on a person requesting to wait for a new batch of steak is not only rude but counter-intuitive to customer service. I'm writing this review on behalf of a family member considering they were so shocked by your actions as they unfolded that they didn't speak up. Do better!!
VV
Vincent Vega
Oct 27, 2025
1.0
Employees are rude don't care about you and they rush you
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Monterey & Dinah Shore offer?
Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill in Palm Desert?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill at Monterey & Dinah Shore offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at this location?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the App Store.
Can I earn rewards or get exclusive offers at this Chipotle location?
Yes, by signing up for Chipotle Rewards you can earn free food and receive exclusive offers.
What is the address and contact number of Chipotle Mexican Grill at Monterey & Dinah Shore?
The address is 34100 Monterey Ave, Palm Desert, CA 92211. The main phone number is +1 760-202-1126.
Are credit cards accepted at this Chipotle location?
Yes, credit cards are accepted for payment.
Which nearby places could I visit before or after eating at Chipotle Mexican Grill?
Nearby places include Panera Bread cafe, The Habit Burger Grill, and Swiss Donuts bakery for additional dining options, or the Dinah Shore Monterey Intersection landmark for sightseeing.
Is there a place near Chipotle for coffee or snacks?
Yes, It’s A Grind Coffee House and Panera Bread are nearby for coffee and snacks.
What nearby retail stores are accessible from Chipotle Mexican Grill at Monterey & Dinah Shore?
Nearby retail stores include Mattress Firm for furniture, GNC for vitamins and supplements, and multiple mobile phone stores like AT&T Store, Sprint Store, and T-Mobile.