When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Pacoima Van Nuys. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported poor and rude service, with several instances of employees being unhelpful or disrespectful.
Food Quality
While some customers enjoyed the food, there were numerous complaints about the wings being overly oily, undercooked, or not prepared as ordered.
Order Accuracy
A significant number of reviews mentioned issues with incomplete or incorrect orders, leading to customer dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported in dining areas.
Wait Times
Customers frequently experienced long wait times for their orders, even when placed online.
MN
Mariela Nunez
Oct 26, 2025
5.0
Deliciosas 😋 y me encanta que tengan a alguien que hable español para nosotros los turistas
BA
Brenda Arroyo
Sep 23, 2025
5.0
The cashier the man 11am he was very nice friendly 😊
AC
Adam Cruiz
Aug 29, 2025
1.0
Yesterday, while I was waiting for my order at one of the tables, I saw a roach crawling on my table. I was really disgusted and immediately lost my appetite.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Pacoima Van Nuys specialize in?
Wingstop Pacoima Van Nuys specializes in customizable chicken wings with over 11 iconic flavors including classic, boneless wings, and tenders.
What are the operating hours for Wingstop Pacoima Van Nuys?
Wingstop Pacoima Van Nuys is open daily from 10:00 AM to 1:00 AM for pickup, delivery, and dine-in services.
Does Wingstop Pacoima Van Nuys offer delivery and pickup services?
Yes, Wingstop Pacoima Van Nuys offers in-store pickup, delivery including same-day and no-contact delivery services.
Can I order online or via an app from Wingstop Pacoima Van Nuys?
Yes, you can order online through their website or via their apps available on the Apple App Store and Google Play Store.
What payment options are accepted at Wingstop Pacoima Van Nuys?
They accept American Express, Discover, Mastercard, and Visa for payment.
Is there a drive-through service available at Wingstop Pacoima Van Nuys?
No, Wingstop Pacoima Van Nuys does not have a drive-through service; it is closed every day for drive-through hours.
Where is Wingstop Pacoima Van Nuys located?
It is located at 12745 Van Nuys Blvd, Pacoima, CA 91331, United States.
Are there any beauty stores near Wingstop Pacoima Van Nuys?
Yes, Fox Beauty Supply, a hair supply and beauty salon, is located nearby and can be visited before or after your meal at Wingstop.
What nearby food options exist besides Wingstop Pacoima Van Nuys?
Nearby you can find La Michoacana Pacoima The Ice Cream Factory, an ice cream shop and smoothie bar, and Burger King, a fast-food burger restaurant, providing more dining options in the area.
Which stores offer convenience or pharmacy services close to Wingstop Pacoima Van Nuys?
Rite Aid is nearby, offering pharmacy, retail, and convenience store services to help with any additional shopping needs.