Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,955 reviews
5 stars
930
4 stars
393
3 stars
261
2 stars
112
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in preparation and freshness, with complaints about missing items and incorrect orders.
Positive Experiences
Several reviews highlighted excellent service from specific staff members and enjoyable food experiences, particularly with breakfast items.
Cleanliness and Atmosphere
The location was noted for being clean and having a pleasant atmosphere, although some customers expressed concerns about the surrounding area.
Drive-Thru Efficiency
Many customers criticized the drive-thru for being slow and requiring them to park and wait for their orders.
- AEAna EosasOct 21, 20254.0Exelente servicio
- SWScott WolffSep 12, 20254.0Had a French fries crave and I usually don't do McDonalds but I hit it this time and fries were perfect
- DEDane EdwardsAug 26, 20251.0This is the worst McDonald's experience I've ever had worldwide. I pull up to the drive-thru and simply ask for a sausage and egg biscuit and the person taking the order didn't even know English and had to switch to another person to take my order. I then pull up to the window and a lady tells me to wait in one of the parking spots for the order to come out. I wait for nearly 20 minutes and then I go inside and I find my biscuit sitting on the counter for me to pick up as if I'm inside. Absolutely the worst and stupidest service I've ever encountered in my life. If McDonald's keeps this up it will be a massive trouble.
- JJJohn JacksonAug 23, 20254.0Good Hot coffee an great price if you download the app AN THIS LOCATION IS REFILLS FRIENDLY WHICH IS AWESOME 👍 THANKS I WNJOYED THE GOLDEN STATES ARK AN DO SO CONSISTENTLY
- JMjose mendezAug 11, 20251.0Muy mal
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 14024 Osborne St, Pacoima?
McDonald's at 14024 Osborne St, Pacoima is open 24 hours daily, from 00:00 to 23:59 all week.
Is the drive-through at this McDonald's open all day?
Yes, the drive-through at this McDonald's operates 24 hours every day, from 00:00 to 23:59.
Can I get delivery from this McDonald's location?
Yes, delivery is available 24/7, with options including same-day delivery and no-contact delivery.
How can I order food from McDonald's for pickup or delivery?
You can order through the official McDonald's App available on iOS and Android, or use the delivery link https://mcdonalds.order.online/business/-5579 for online orders.
What payment options are accepted at this McDonald's?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, customers can participate in MyMcDonald's Rewards to earn points for free food. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any convenience stores nearby that I can visit before or after eating?
Yes, there are two nearby 7-Eleven stores offering convenience items, coffee, and more, which you might want to check out before or after your meal.
What nearby dining options are close to this McDonald's?
Besides McDonald's itself, nearby restaurants include Restaurante Familiar (Mexican), La Casa de la Torta Ahogada (Tex-Mex), Estela's Restaurant (Salvadoran/Mexican/Spanish), and Wienerschnitzel, a fast-food hot dog restaurant.
Are there any automobile services near McDonald's for customers needing car care?
Yes, nearby automotive services include Undercar Plus (automotive repair), Premier Auto House (car dealer and parts), Bestway Auto Sales (used car dealer), and Jindia Auto Sales (car dealer).
How can customers access McDonald's if they are using public transit or need local landmarks?
McDonald's is located on Osborne St in Pacoima, near landmarks such as Western Union and 7-Eleven stores, useful for orientation while traveling locally.