McDonald's

3.7
1773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11240 Glenoaks Blvd, Pacoima, CA
91331, United States

Hours

Reviews

3.7
1,773 reviews
5 stars
809
4 stars
310
3 stars
251
2 stars
123
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

While some customers enjoyed the food, others complained about issues such as stale items and finding foreign objects in their meals.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their helpfulness and friendliness.
  • JS
    Jay Sunny
    Nov 10, 2025
    1.0
    Slow and sloppy. No sense of urgency. No communication.
  • BB
    beyba bejar
    Nov 4, 2025
    1.0
    really bad service, always missing items
  • LO
    Liberal OClock
    Oct 25, 2025
    1.0
    Both soda machines have been broken for 9+ months. - this is what happens when you vote for high minimum wage. They can’t hire enough workers anymore to do basic things. Woke policies destroy businesses
  • DP
    Delmy Portillo
    Sep 24, 2025
    5.0
    Excelente servicios les recomiendo.
  • PX
    Pistacho Xhankleta
    Aug 31, 2025
    1.0
    I don't like McDonald's. Sorry people I never had. Their pancakes taste like foam with fake syrup and that's pretty much it. They don't have a variety at all. It's just the big Mac remake in different styles and the cheeseburger. Well that's the only thing I can give a 5 star pass the chessburger. But everything else taste awful. I'm not saying it's all bad some people love McDonald's. I'm just saying it's all bad for me. Like I said IF I go to McDonald's I only go for the cheeseburgers and that it. Sorry Mc,D's no hard feelings it's just your food taste funny. Did I tell you about the pancakes? Microwave pancakes that look and taste like foam with fake syrup!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Pacoima, CA?

McDonald's in Pacoima, CA operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer delivery and pickup options?

Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.