McDonald's

3.7
895 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 Monterey Rd, Pacifica, CA
94044, United States

Hours

Reviews

3.7
895 reviews
5 stars
359
4 stars
187
3 stars
182
2 stars
64
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.

Cleanliness

Mixed reviews on cleanliness; some praised the cleanliness of the restaurant and restrooms, while others noted dirty tables and restrooms.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Staff Friendliness

While some customers found the staff to be friendly and helpful, others experienced rudeness and a lack of professionalism.

Drive-Thru Experience

Drive-thru service received mixed feedback, with some praising speed and accuracy, while others faced communication issues and order mistakes.
  • AW
    Angel Wong
    2 days ago
    4.0
    Love to bring my son to play here. There is a indoor playground for kids to burn their energy. Not too crowded.
  • CC
    Cici Crawford
    Nov 17, 2025
    1.0
    Went through the drive thru at 11 pm & they said it was closed . Why does it say it’s open til 12am
  • CR
    Chris “Vectrexer” Romero
    Nov 8, 2025
    3.0
    Mcdonald's everywhere removing electrical outlets from their dining areas! Pacific Manor McDonald's is also being unfriendly. I would guess this is either an franchisee decision to remove the electrical outlets. Or possibly McDonald's corporate suggesting the removal. As far as I know the franchisee has a latitude to keep them. In any case, removal of the electrical outlets from the McDonald's dining areas definitely has moved McDonald's corporate image into the direction of being unfriendly. Similar to another coffee chain that was doing the same and has since backtracked on how they treat their customers. For my visit today, the quarter pounder with cheese was made the way that I asked them to make it light on sauces and with lettuce added. The burger was fresh and hot. Although I have to repeat a common sentiment that McDonald's meat patties appear to be underweight for their quarter pounder with cheese. Elsewhere in the Pacific Manor McDonald's, every table in the place that was free at the time was dirty. In the end I just picked the The least dirty table out of all of them, and wiped it down myself. I know a lot of the orders at this point in McDonald's history are drive-thru, or carryout. But the staff could pay attention to cleaning up the tables every once in awhile. For my visit I didn't see anyone come out and clean up any tables. Not in the main dining room. And not in the child's play area either. My drink at this McDonald's was excellent. This is one of the McDonald's locations you can count on for the soda fountain to be properly working and calibrated correctly. Bathroom was decent enough. But it's never as good as the other McDonald's over in Daly City near the government center. That McDonald's shines all the time for cleanliness throughout the place. The Pacificanor McDonald's always could do a better job with their bathrooms. I noticed outside on the sidewalk that the embedded lights still needed to have some maintenance done to them. Both with replacements of the bulbs. And with clean out of the water and plants growing inside up the bulb housing. It's plain to see that no maintenance has been done on the sidewalk lighting in a while. Finding this McDonald's and parking at this McDonald's in Pacifica is always very easy. They're located right off of the highway. And they're close to the beach as well. My past experience is here with the drive-thru have been great. They're usually pretty quick. And the drive-thru soda machine operation is also top notch. Watching operations today during my visit. It seems like the drive-thru operations here continue to be well run.. If you were on a trip and need to recharge a device or use your computer. Come with the expectation that you have no power inside the restaurant. Beyond that unfriendly point, I would recommend this McDonald's for a quick stop over.
  • EA
    Elder Acosta
    Oct 29, 2025
    1.0
    I went in to try the new burger, but when I looked at it, I was surprised because the chicken was really small. Or is the store going downhill? (My experience)
  • AG
    Alan Grant
    Oct 21, 2025
    3.0
    I got there a few minutes before 5:30 am, and waited til 5:35 to go through the drive through. I went through 2x, waiting at the speaker, saying hello, but no answer. The 2nd time, I got to the 2nd window, and there was a young lady, her name was Francis, prepping the area. She was very nice, took my order, and asked me to go to the waiting area on the side. In less than 5 minutes she brought my order out to me, smiled and thanked me. The frustration I felt initially at no one being available to take my order, dissapeared after dealing with Francis. I think the problem was with the manager, who didn't have anything ready to open. I'll go back, but never at 5:30 am again.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Pacifica, CA?

McDonald's in Pacifica is open daily from 5:30 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Pacifica offers delivery, including same-day and no-contact delivery options.