Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Pacific Palisades is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
15207 W Sunset Blvd, Pacific Palisades, CA
90272, United States
Hours
Reviews
3.4
257 reviews
5 stars
106
4 stars
42
3 stars
25
2 stars
20
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients, leading to dissatisfaction with their orders.
Cleanliness
Many reviews mentioned that the location was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Portion Sizes
Several customers complained about small portion sizes, often feeling they received less food than expected.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, citing issues like stale ingredients and poorly prepared dishes.
- JJJames JesseOct 5, 20251.0Very uncomfortable the Asian girl I believe to be the Assistant Manager is very weird. Soon as you walk in she will literally stare at you with an attitude on her face , take your order with an attitude, just sitting there with an ugly face. The only people I see work hard in the business hours of 10am - 3pm is the African American guys and the manager. Worse chipotle in Los Angeles 😆
- JRJosue RamosSep 13, 20251.0Unprepared staff and no food was even available when it was empty horrible service
- WBWill BigelowJun 2, 20251.0Save your money don’t go here… I just wanted to half a scoop of chicken salsa and green sauce $13. It’s 1050 for the full on protein bowl listed on the menu not exactly sure my portion came up more than full on bowl with lettuce beans, rice, cheese, etc. no I’m looking at the reviews. I should’ve never come in this one. Go to the one in Malibu much nicer.
- SBScott BaoyFeb 15, 20241.0It’s a matter of principle. Joshua the manager, I’m sick and tired of bad service from restaurants. This chipotle was out of big tortillas, white rice, steak, barbacoa, probably more stuff, and this is dinner time 6pm so already I’m a frustrated customer as I wanted a steak burrito, so I asked if they could just give me some small tortillas and put the burrito into a bowl. They decided to charge me for the tortillas but I said why would I be charged for them as you guys are out just give them to me. They made a big fuss about it, and I asked to talk to the manager and he still decided to charge me for these tortillas. Ridiculous stuff here, I asked him if it was worth a bad review and he said all good, I gave them my change over 50c. Bad service here this Chipotle is Slacking!
- MMMickeyNov 6, 20225.0Convenient and fast service.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Pacific Palisades?
Chipotle Mexican Grill is located at 15207 W Sunset Blvd, Pacific Palisades, CA 90272.
What are the operating hours of Chipotle Mexican Grill in Pacific Palisades?
Chipotle is open daily from 10:00 AM to 3:00 PM.
Does Chipotle in Pacific Palisades offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
Yes, you can order online at order.chipotle.com or through the Chipotle mobile app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill in Pacific Palisades serve?
They serve customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
Does Chipotle Mexican Grill use sustainable or responsibly sourced ingredients?
Yes, Chipotle prioritizes sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Pacific Palisades LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and supports inclusivity.
What nearby real estate agencies are close to Chipotle Mexican Grill?
Nearby real estate agencies include Laura Brau Estates, Los Angeles Real Estate Trust and Probate, Margaux Glaser Realtor, Alicia Dry Cohen, Elana Fullmer Real Estate Services, and The Samulon Group.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Sushi Sasabune Express, Pinocchio In Cucina (Italian), Armav (Mediterranean and Armenian cuisine), and Sweet Rose Creamery (ice cream and frozen yogurt).
Are there nearby amenities like banks or fitness centers near Chipotle in Pacific Palisades?
Yes, nearby amenities include Union Bank and Citibank for financial services, and fitness studios such as Pilates Rox and Studio K Training.