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El Pollo Loco

4.1
(741 reviews)

Business Details

3750 W 5th St, Oxnard, CA
93030, United States
(805) 382-9975
https://restaurants.elpolloloco.com/ca/oxnard/3750-w-5th-st

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oxnard,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
3750 W 5th St, Oxnard, CA
93030, United States

Hours

Reviews

4.1
741 reviews
5 stars
389
4 stars
182
3 stars
78
2 stars
33
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Mixed reviews on food quality, with some praising the taste while others complained about overcooked or poorly prepared items.

Cleanliness

The restaurant was generally noted as clean, but some customers mentioned issues with the bathrooms.

Value for Money

Several customers felt that portion sizes did not justify the prices, leading to dissatisfaction with the overall value.
  • CA
    Consuelo Alcala
    1 day ago
    5.0
    Delicioso 😋
  • 88
    805Local
    Feb 14, 2026
    1.0
    This place constantly serves old, dry and over cooked chicken breast. It’s happened 9/10 of the last times we’ve ordered chicken breast here. Their rice isn’t traditional, their beans aren’t great either, their salsa also needs a lot of work.
  • CL
    California Love
    Feb 8, 2026
    1.0
    Bad service, we were there last night 02-07-2026 around 6:30-7:30 young lady seems new she was doing her job really nice until a culona step in because the young lady didn’t know how to give chance for a $100 bill which not big deal young lady was still doing nice custumer service but the other lady who step in no just made feel bad to the new lady with bad comments but also she was giving us bad attitude to us because of paying with that $100 bill, we were expending over $50 on food anyway, well I soon as she show up in this situation I could tell right away she probably was the one the manager slaps in the freezer when no one around and that’s why she feels especial lol whatever!! Culona needs to do better on customer skills, probably better skills when alone with manage, not going back to culonas place. (Music were loud AH!! Can’t even talk) bad..
  • DV
    Daniel Vargas
    Jan 18, 2026
    5.0
    Loved it
  • DM
    DMC mando
    Jan 11, 2026
    2.0
    Portions at this location are not worth the price. Purchased a $3 order of regular chips and got 1/4 of the bag. Visit any other location for proper value, it’s already too expensive as it is.

Frequently Asked Questions About El Pollo Loco

What are the opening hours for El Pollo Loco in Oxnard, CA?

El Pollo Loco in Oxnard is open daily from 10:00 AM to 10:00 PM.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco offers delivery services for customer convenience.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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