Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oxnard,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
731 reviews
5 stars
386
4 stars
180
3 stars
78
2 stars
32
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about overcooked or poorly prepared items.
Staff Attitude
Several reviews highlighted rude or dismissive behavior from staff, particularly from management.
Cleanliness
Some customers noted cleanliness in the dining area, but others mentioned unsanitary conditions in restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
- ASAnthony SmithOct 18, 20255.0Buen servicio que dan
- MRMelanie Garcia RAug 15, 20251.0Chicken was too salty, we had to ask for our salsa, spoons, plates and napkins when they should have already provided it for it or at least ask us if we wanted some salsa. Overall they need to do better on providing customers the basics and to not over salt the food as well especially the chicken
- JCJ CAug 8, 20251.0Bad customer service at this location. Had to wait about 30 mins for our order. We asked for our food and were told they had ran out of guacamole so we never got our order. Neither the manager Saide or the employee said anything to us about it until we asked. The manager did not want to come talk to us. Better training for managers and employees is needed.
- TBTerry BibbensJun 5, 20254.0OK chicken, good salad, great service.
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Oxnard, CA?
El Pollo Loco in Oxnard is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Where is El Pollo Loco located?
El Pollo Loco is located at 3750 W 5th St, Oxnard, CA 93030, United States.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, focusing on fire-grilled chicken dishes and handmade Mexican entrees.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can order El Pollo Loco's menu online through their official order page.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Is there parking or drive-through available at El Pollo Loco?
Yes, El Pollo Loco offers a drive-through for quick service convenience.
Are there any nearby gas stations close to El Pollo Loco?
Yes, nearby gas stations include ARCO, ampm, Circle K, and Exxon & Mobil Stations, which are convenient if you need to fuel up before or after dining.
What medical facilities are near El Pollo Loco in Oxnard?
Close to El Pollo Loco, there are several health centers including Community Memorial Pediatrics, Community Memorial Health Center - West 5th Street, Harbor Landing Health Center, Marina Dental, CMH Center For Family Health, and Sugarbug Orthodontics.
Are there any nearby places for beauty and grooming near El Pollo Loco?
Yes, nearby beauty and grooming options include Lavish Hair Salon, Elegant Salon, Elegant Cuts, House of Beauty, Happy Hound for pet grooming, and Mandalay Nails for nails.