Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oxnard,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
734 reviews
5 stars
386
4 stars
181
3 stars
78
2 stars
32
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While some customers enjoyed the food, many complained about overcooked or poorly prepared items, including burnt chicken and missing condiments.
Cleanliness
The restaurant was generally noted for being clean, but some customers mentioned issues with the bathrooms and overall atmosphere.
Staff Attitude
Several reviews highlighted rude or dismissive behavior from staff, impacting the overall customer experience.
- KCkuliah craddockDec 12, 20254.0It's clean. Friendly employees. Food was good. Love the Queso Blanco sauce.
- EVEzra VarnadoDec 10, 20251.0Service sucks, the speaker where you order you food at sucks, workers act like they don't want to be there. Also, where are the salsas????? Lastly, my order was wrong. Never going to this El Pollo Loco ever again. Service here has sucked for the past 5 years!
- SMScott MortensenNov 30, 20255.0The lady hooked us up with extra churros free of charge. Who does that? 🔥🔥 she was especially nice on the intercom. I don’t do drive thru often. But when I do, it will be the crazy chicken
- JAJohn ANov 27, 20251.0Order delivered was not what I ordered Chicken combo missing order number 8297 11/27 1::42 pm
- ASAnthony SmithOct 18, 20255.0Buen servicio que dan
Frequently Asked Questions About El Pollo Loco
What are the opening hours for El Pollo Loco in Oxnard, CA?
El Pollo Loco in Oxnard is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customer convenience.
Where is El Pollo Loco located?
El Pollo Loco is located at 3750 W 5th St, Oxnard, CA 93030, United States.
What type of cuisine does El Pollo Loco serve?
El Pollo Loco specializes in Mexican cuisine, focusing on fire-grilled chicken dishes and handmade Mexican entrees.
Can I place an order online for pickup or delivery at El Pollo Loco?
Yes, you can order El Pollo Loco's menu online through their official order page.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Visa, Discover, and checks as payment options.
Is there parking or drive-through available at El Pollo Loco?
Yes, El Pollo Loco offers a drive-through for quick service convenience.
Are there any nearby gas stations close to El Pollo Loco?
Yes, nearby gas stations include ARCO, ampm, Circle K, and Exxon & Mobil Stations, which are convenient if you need to fuel up before or after dining.
What medical facilities are near El Pollo Loco in Oxnard?
Close to El Pollo Loco, there are several health centers including Community Memorial Pediatrics, Community Memorial Health Center - West 5th Street, Harbor Landing Health Center, Marina Dental, CMH Center For Family Health, and Sugarbug Orthodontics.
Are there any nearby places for beauty and grooming near El Pollo Loco?
Yes, nearby beauty and grooming options include Lavish Hair Salon, Elegant Salon, Elegant Cuts, House of Beauty, Happy Hound for pet grooming, and Mandalay Nails for nails.