Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oxnard,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
697 reviews
5 stars
385
4 stars
162
3 stars
74
2 stars
24
1 star
52
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the chicken while others reported issues with undercooked or burnt items.
Customer Service
Customer service experiences varied; some praised the staff for being friendly and helpful, while others reported rudeness and mistakes with orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and pickup situations.
Cleanliness
Generally positive remarks about cleanliness, though some customers noted areas for improvement, especially in restrooms.
Value for Money
Concerns about portion sizes and pricing, with some customers feeling they received less food for higher prices.
- ABAnita BurchetteOct 16, 20253.0I had ordered two chicken burritos for pickup and the rice was very chewy ; very more toward hard.. definitely underdone.
- LJLucy JiménezSep 17, 20255.0Megusta
- CCchristianJul 6, 20251.0Overall bad experience with the service there and mobile app
- DMDutch MasterJul 5, 20255.0The Pollo Bowl with extra beans juice 🔥🔥
- LHLife HellJun 21, 20251.0Asked for all salsa roja and got everything but that it’s the 5th time do I have to speak in Chinese
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Oxnard, CA?
El Pollo Loco in Oxnard is open daily from 9:00 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
Can I order El Pollo Loco food through a mobile app?
Yes, you can order through the El Pollo Loco app available on the Apple App Store.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payment options.
Does El Pollo Loco have catering options available?
Yes, catering services are available at El Pollo Loco.
Is there a drive-thru option at this El Pollo Loco location?
Yes, this location offers drive-thru service for customer convenience.
Does the El Pollo Loco restaurant provide free Wi-Fi?
Yes, free Wi-Fi is available for customers at this El Pollo Loco location.
What are some nearby places I can visit before or after dining at El Pollo Loco?
Nearby places include Jungle Juice smoothie bar, Rainbow Nails salon, and Taqueria Hernandez for more dining options.
Are there convenient spots near El Pollo Loco for car care and fueling?
Yes, Fred's Gas and Food Mart and Sparkling Car Wash are nearby for fueling and auto detailing needs.
Can I combine a visit to El Pollo Loco with a workout at a local gym?
Definitely, 4Life Fitness and House of Gains Gym are nearby for your fitness needs after dining.