Baskin-Robbins

4.3
195 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 501 S Ventura Rd, Oxnard, CA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
501 S Ventura Rd, Oxnard, CA
93030, United States

Hours

Reviews

4.3
195 reviews
5 stars
124
4 stars
42
3 stars
13
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the deliciousness and variety of ice cream flavors.

Service Issues

Several reviews highlighted poor customer service experiences, including rudeness and mistakes with orders.

Cleanliness

While many noted the store was clean, there were complaints about dirty tables and unsanitary conditions.

Pricing Concerns

Customers expressed that the prices were high, especially for the portion sizes.

Positive Staff Interactions

Despite some service issues, many reviews mentioned friendly and helpful staff.
  • JH
    Jose Hernandez
    Dec 17, 2025
    5.0
    Ice cream is delicious
  • MM
    Michael Marschner
    Dec 7, 2025
    4.0
    Delicious
  • MM
    Marti
    Nov 15, 2025
    5.0
    I love this Baskin-Robbins! The store is always clean and the service is superb 👌
  • 88
    805girl
    Aug 11, 2025
    1.0
    Came in on Saturday afternoon and spent $55 to purchase a candle and a unicorn ice cream cake that was labeled “chocolate cake with vanilla ice cream”. My eight-year-old was very disappointed when we cut into the cake and discovered it was white confetti cake with vanilla ice cream instead of of the chocolate cake that was advertised. The only thing she requested for her 8th birthday was a chocolate ice cream cake. She refused to eat the confetti cake and went to bed crying. This mislabeling really ruined someone’s special day.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.