Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Orangevale Subway® Restaurant at 8855 Greenback Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
If I could give ZERO STARS to this store, I would!!!
I have ordered from this location half a dozen times since March of this year, and every single time they have been rude and just trying to get me out of the store. Today, I ordered online to pick up but then needed to order a small kids meal meal once I got there.
I was told that they don't have the bread for that. I looked at her with a puzzled look and said, what do you mean you don't have the bread for that, It's the same bread isn't it? She said, no, we don't have it. And proceeded to sell me a 6 inch. The 6 inch ended up being over $10 and thats without the drink and applesauce. All because she wanted cut two inches off of the six inch. She said that meant her bread would be off on the sizing for tomorrow's sandwiches.
I told her that's fine, you just lost my business. I will never order here again.
MM
Michael
Sep 22, 2025
1.0
Probably one of the worst subways for customer service you can go to a couple of the employees are nice but today a man couldn’t even get a refill on his drink without being told no he couldn’t. I also heard the older lady that was working. Complained to the gentleman about smashing the chips when he wasn’t all he was doing was picking out a bag, but because of some kids a few days ago as what she said that was smashing chips what does that have to do with this gentleman? I will never be back in here to eat myself again because of the way they treated this man.
GH
Ghost Hunter
Sep 18, 2025
1.0
Don’t know what is wrong with these employees but telling someone they can’t get a drink refill that you paid for when it’s not the policy to deny a drink refill is ridiculous. Also not allowed to get any water apparently and today I get told not to smash the potato chips just because I’m picking out a bag and wanted to make sure there’s air in the chips wasn’t smashing them or anything but because of an incident that happened with someone’s kids smashing the potato chips a few days ago obviously I’m stereotyped sure wish the owner or the franchisee would see this message and reach out to me because I would love to talk to them. You have lost a loyal customer. I have been going to this subway for a long time
TR
Trisha Repec
Sep 12, 2025
1.0
I had a coupon for a footlong and I didn't realize that it expired yesterday. Their "system" wouldn't accept it, and I asked if they would still honor it, and was told no. So after my sandwich was made I walked out. Not only did they lose my business and everyone else I tell, but they got to throw away food. Great service guys!
MM
Mr
Sep 5, 2025
1.0
After a long hard day I thought I'd pop into my local Subway
I have not been at this store in probably a year due to traveling for my business
The place is now owned by Indians which I have absolutely no problem with
The problem that I did have was that the girl that fixed my sandwich was of Indian descent and was extremely hard to understand I asked her to toast My bread and honestly I didn't even watch what she was doing cuz I was on the phone but my sandwich wasn't toasted at all also she didn't ask me if I wanted cheese but again I was on the phone you think that I would go and ask her for the cheese once I sat down and realized that I had no cheese
I did ask for avocado which I got one little slice all the time she was yelling at an older gentleman and it sounded like they were in a heated fight they were yelling at each other I think he is the owner there is absolutely no respect for customers trying to eat in quiet I got up to use the restroom and it was an absolute stinkfest the garbage can was overfilled no paper towels it was not a great experience at all in this restaurant that I went to for years when I was getting ready to leave the older gentlemen wished me a good day n8 I turn around and hollered back that this place was loud made a remark about the restroom being in such horrible shape also I had Pepsi for my beverage when I went to get my first refill it was out only carbonated water I told the young lady behind the counter the one that was arguing that the Pepsi was that was out her remark I could not believe she said
"I don't know how to change it so you don't have to drink something else!"
I inquired that the gentleman who she was arguing with new how to change the tank her reply was "yes he does but he's too busy right now"
Wow this is wonderful service isn't it I will never ever be back in that place again