At Filo Dessert Co., filo is more than just an ingredient—it’s a symbol of craftsmanship, tradition, and the delicate artistry of Middle Eastern desserts. Each flaky layer represents generations of skill, care, and passion that go into creating the perfect bite. From our crispy baklava to our legendary knafeh, our handcrafted Arabic ice cream (booza), and our decadent Dubai bar, we honor tradition by using the finest ingredients and time-honored techniques. Every dessert we create is a tribute to heritage, blending rich flavors with authentic craftsmanship. Because at Filo, we don’t just make sweets—we craft edible memories.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.