Wendy's

3.9
1665 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3739 W. Chapman Ave., Orange, CA
92868, United States

Hours

Reviews

3.9
1,665 reviews
5 stars
790
4 stars
404
3 stars
227
2 stars
74
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning cold items and poorly prepared meals.

Wait Times

Customers frequently complained about long wait times for their orders, even during non-busy hours.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, particularly the breakfast items.
  • ED
    Eunice Donaciano
    Nov 18, 2025
    1.0
    La manager y cajera groseras !! Y muy rudas muy mal servicio !!
  • R2
    Rosalino 2720
    Nov 12, 2025
    1.0
    Esto es una estupidez me querian 2 dólares por dos paquetes de ranch 😐 y la comida toda fea y reseca en champan Está mejor Carlos Jr y McDonald no cobran por salsaa
  • JH
    Johna Hoon
    Oct 24, 2025
    1.0
    Was craving breakfast potato wedges this morning, sent husband to this wendys, he hot home , considering it's only five minutes away from my house and all of the wedges were thin as hard as rocks, so disappointed, tried calling and nothing but busy signal so I called corporate and said they would refund my whole meal, we will see
  • OP
    OLLIEHANDRO PRODUCTIONS
    Oct 12, 2025
    1.0
    Very poor customer service, female worker at the window was rushing, had attitude & answered questions very rudely. I suggest management retrains there employees.
  • TO
    The Only
    Oct 12, 2025
    1.0
    Emily was ABSOLUTELY TERRIBLE. As a guest I was expecting kind treatment and a welcoming atmosphere. That of which I did not receive. When asked about certain items on the menu she smugly answered. As a Wendy’s so close to a popular California attraction, you’d think they hire better staff and people with basic kindness. I have attached a picture of the worker so that you may steer far from her.

Frequently Asked Questions About Wendy's

Is 3739 W. Chapman Ave. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.