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McDonald's

3.7
(1787 reviews)

Business Details

1839 W Chapman Ave, Orange, CA
92868, United States
(714) 938-0118
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1839 W Chapman Ave, Orange, CA
92868, United States

Hours

Reviews

3.7
1,787 reviews
5 stars
738
4 stars
394
3 stars
289
2 stars
127
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unhelpful staff, leading to frustration.

Food Quality

Several reviews mentioned cold or stale food, incorrect orders, and unsatisfactory meal preparation.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted enjoyable food experiences.
  • NG
    Nico Gimenez
    Feb 18, 2026
    5.0
    2/18/26 I was order 274 and I was on a mission to get a specific toy to make into a keychain and I had asked a very nice and diligent woman to see if they had it and lo and behold they did. So to the one woman thank you
  • VV
    Vladimir3699
    Jan 31, 2026
    1.0
    I waited 15 minutes for 3 cheeseburgers. They were ready, but no one wanted to hand them to me.
  • AV
    Angelina Villa
    Jan 29, 2026
    2.0
    I find myself amongst a group of people waiting for my order to come while regretting my decision to come here. There is always a group of people waiting for their order. And a few times my order has been in the back counter have fulfilled and practically lukewarm cold by the time I get it. The team seems to be frantically working but they're just not efficient. If you're in the time crunch choose another location.
  • FA
    Fernando Avina
    Jan 27, 2026
    1.0
    Just right now, it’s bad to be ignored by the mc’s crew just in front of them at the cashier and none of them ask me if I need something or order something. I’m here to BUY food not to ask free food 13 minutes and nothing yet 😡
  • GG
    Gregory
    Jan 25, 2026
    5.0
    Excellent fillet of fish and chocolate shake. Juan was very pleasant.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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