McDonald's

3.7
1778 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1839 W Chapman Ave, Orange, CA
92868, United States

Hours

Reviews

3.7
1,778 reviews
5 stars
734
4 stars
392
3 stars
289
2 stars
126
1 star
237

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and at the drive-thru.

Food Quality

There were numerous complaints about cold food, incorrect orders, and unsatisfactory food quality, including stale fries and old ingredients.

Customer Service

Mixed feedback on staff interactions; some praised individual employees for excellent service, while others reported rudeness and unprofessional behavior.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
  • GG
    Gummy
    Jan 4, 2026
    1.0
    I payed for a 6 piece chicken nugget happy meal and they did not give me the 6 piece chicken nugget dont go to this place unless u want a half assed order
  • CP
    Cali Tint & PPF
    Jan 4, 2026
    5.0
    good and fast service as always our go to spot
  • MA
    Matthew Albert
    Dec 15, 2025
    1.0
    Do not go to this location. Ordered online at 11pm since I work late. Ordered a 20 piece large fry and drink. Bag had no sauce! Who eats nuggets without sauce. Food was COLD 🥶. Instead of giving me creamer and sugar on the side you decided to add it to the coffee which I find suspicious.
  • GS
    Gregory Sobczak
    Nov 19, 2025
    5.0
    David was an excellent team member who remembered my sick father's order and asked me how he was doing. It's nice to eat somewhere so corporate but still have that personal touch.
  • DB
    Dan Bryan
    Nov 13, 2025
    5.0
    Travel the West Coast a lot and addicted to McDonald's coffee. But this is my favorite McDonald's. The staff and management make the difference.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1839 W Chapman Ave, Orange, CA?

McDonald's is open daily from 7:00 AM to 10:00 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's drive-thru is open daily from 5:30 AM to 1:00 AM.