Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,771 reviews
5 stars
731
4 stars
392
3 stars
287
2 stars
126
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru and for mobile orders, with some waiting over 30 minutes.
Food Quality
Several reviews mentioned issues with food quality, including cold fries, burnt buns, and stale items, leading to disappointment.
Customer Service
Mixed feedback on customer service; while some praised individual staff members, many noted rudeness and lack of assistance from management.
Cleanliness
Concerns were raised about cleanliness, with reports of dirty tables and unsanitary conditions in the dining area.
Technology Issues
Customers expressed frustration with the reliance on self-service kiosks and mobile ordering, which contributed to delays and confusion.
- GSGregory Sobczak5 days ago5.0David was an excellent team member who remembered my sick father's order and asked me how he was doing. It's nice to eat somewhere so corporate but still have that personal touch.
- DBDan BryanNov 13, 20255.0Travel the West Coast a lot and addicted to McDonald's coffee. But this is my favorite McDonald's. The staff and management make the difference.
- CFCatalan FilmsNov 9, 20251.020 wait for curbside pickup. I had to come in the store and ask for my order which was ready long ago.
- NNnickNov 8, 20251.0They forgot my nuggets in my $5 value deal. So i paid $5 for a mcchicken and lil ahh fries. Are we SERIOUS mcdonalds. There wasnt even anyone at the place, how do u forget my nuggets.
- BSBriana SanchezNov 8, 20251.0I bought a super large order last night… my fries were cold and soggggy and I was so excited to have crispy fresh fries like they usually provide but I got the complete opposite… it took 30 minutes just for me to receive my food so even though I wanted to complain about the fries as I drove off I knew the rest of my food would be cold… worst $20 spent at the McDonald’s…
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1839 W Chapman Ave, Orange, CA?
McDonald's is open daily from 7:00 AM to 10:00 PM.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's drive-thru is open daily from 5:30 AM to 1:00 AM.
Can I order McDonald's delivery and when is delivery available?
Delivery is available every day from 5:30 AM to 11:45 PM on most days, extended past midnight on Fridays and Saturdays.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app for ordering McDonald's from this location?
Yes, you can order via the McDonald's App available on the App Store and Google Play.
What nearby places can I visit before or after dining at McDonald's?
Nearby, you can visit Lamppost Pizza Orange for more food options, or enjoy a stay at Castaway Motel if you're traveling.
How can nearby schools be relevant to McDonald's customers?
Customers might find Unity Middle College High School nearby, making McDonald's a convenient spot for students or parents to grab meals before or after school.
Are there any healthcare facilities close to McDonald's at this location?
Yes, Fresenius Kidney Care and Fresenius Kidney Care University Dialysis Center Of Orange are nearby, offering convenient meal options for patients and visitors.
Does this McDonald's offer any loyalty or rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.