Dave & Buster's Orange

Reviews

• GS

  Gilbert Suarez

  Feb 17, 2026
  1.0
  I am extremely disappointed with the service we received from Traja at the Orange, CA location. My family and I walked up to the bar and waited to be served, and from the moment we approached, it was clear we were an inconvenience to her. There was no greeting. No eye contact. No “Hi, how are you?” Nothing. She simply asked what we wanted in a cold, dismissive tone, grabbed the beers, placed them on the bar without a word, took my card, processed the payment, dropped the receipt in front of me to sign — and that was the entire interaction. She was completely unfriendly and had zero personality. It genuinely felt like we were bothering her just by being there. What makes this worse is that the bar — located right by the entrance of the parking lot — was not busy at all. There was absolutely no reason for that level of indifference and poor attitude. Customer service requires at least basic courtesy, and this interaction had none. I regret leaving a $5 tip for what was one of the most unpleasant bar experiences I’ve had. It was so uncomfortable that I chose not to return to the bar for the rest of our visit. Traja’s attitude was unacceptable and reflects poorly on the establishment. She needs to be spoken to about her behavior. If this is how she regularly treats customers, I can only imagine others have had similar experiences. Very disappointed.
• CC

  Casani Cunningham

  Feb 17, 2026
  3.0
  Visited today, President’s day with my son and his friend. Go to the bar in the back where the games are and decide to order a drink. Sit at the bar with only one other individual who already has a drink and wait. The bartender is on the other side so I wait, I wait. I wait. 3 children come to the bar and sit. The bartender goes directly to them and serves them. Another bartender who saw I existed comes and serves me. I’m like wow. Children get served before me. I come back a second time for another drink and try to be served by the same bartender from previous. He’s busy making a drink and doesn’t see me though I was standing right where he was. The other bartender is busy with someone so the bartender I was trying to get comes to help. Two men who came up after me and a third man who just came beside me gets served first. I’m like this is amazing. Twice I’m ignored. Jorge came to serve me the first time while Erik was serving the children. Then both don’t know who was first the second time. This is why I don’t visit this location. Front bar is no better. It’s like the bartenders selectively choose who they want to see and serve.
• RM

  Reace Madariaga

  Feb 11, 2026
  5.0
  I feel like it can't fully rate food and service because we went during the superpower party and they just were not prepared.. we stood in line for almost the whole extra hour they gave you for superbowl extras and then it took over and hour possibly almost 2 to get our nachos we ordered. We only got 2 rounds of wings because they were so behind and they were always cold.. we couldn't even get drinks as much as we wanted.. I don't blame the server because she was trying they had tons of people. I just think they were not prepared for all those people for superbowl
• EL

  Esme Lopez

  Feb 5, 2026
  4.0
  We always have a great time at Dave and Busters. Good food at good prices. We had an issue with a manager whose name started with a B. I don’t remember his name, maybe Bryan or Bryce. He was very unprofessional and rude when we addressed an issue that involved retrieving an item. However that night we received great service from our server who’s name I don’t remember unfortunately and we were also assisted at the arena by a very nice gentleman named Chase (I remember because of the bank lol). Anyway, we will definitely be back. Hopefully we don’t encounter that same manager.
• BA

  Brigette Acord

  Feb 1, 2026
  2.0
  I was having a party here and the manager came up to us in the first 10 secs of being there.. said we cant have balloons at our table but his female staff is aloud to have sweat pants and crop tops as uniforms and show their bellies at a kids and family restaurant? And their bathrooms are disgusting. Dave n Buster's needs to get there priorities in check ✔️

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