Chipotle Mexican Grill

Reviews

• SL

  Stephanie Lexor

  Nov 4, 2025
  1.0
  Every time I eat here I get so sick and end up throwing up service also sucks. Just picked up an order and the female employee with dark curly hair and bright blue eyes had a shitty attitude. She was upset I picked up my order at the wrong location in the restaurant. Avoid this place!
• NM

  Nick Monastirsky

  Sep 13, 2025
  4.0
  I mean it's a pretty standard chipotle
• AV

  Aileen Vogelvang

  Sep 7, 2025
  1.0
  The worst company ever! Missed the adobe ranch on my order (an extra $0.75) and rather than walk all the way back to your restaurant, I just wanted a refund of the $0.75. I call the store. I get a bot instead of a person and the Pepper chat pulls up the wrong order (which I didn't realize because it looked the same as today's order) and I couldn't correct it, so Pepper just closed down the chat and I got no help at all! So my husband just had to walk all the way back to the restaurant to fix my order! As if that wasn't enough, the rice in my salad was crunchy like they scraped the bottom of the barrel to feed me and they forgot the fajita veggies in my salad! NEVER EATING HERE AGAIN!
• LL

  LOUDSTARCO

  Sep 2, 2025
  1.0
  If I could give this a 0, I would. Starting off first with the rudeness from the server there was no calmness. There was a bit of aggression from him. Seems like a college kid in his 20s. I was expecting him to be polite, but he was rude and didn’t treat me with any respect. He also tried to charge me on all my sides assuming that I’m dumb or something and try to charge me double the amount, so $20 for one bowl. Then on the amount of sauces, he gave me he gave me such a little amount and when I politely asked if I can get a bit more within the cup, another server swings by and rudely said no, and that all the cups are like that. Never in my life have I ever seen such a disrespectful service and an embarrassment as an establishment and as people. I will never be back, which is a shame because I live right by it, but this is by far one of the worst food experiences I’ve ever had. By all means if anybody is reading this, please take my word in advance and don’t go to this location. I guarantee you the manager will just read this and glance over it knowing there’s things that need to be fixed. Embarrassing.
• IS

  ian sirrs

  Jun 24, 2025
  1.0
  We've been coming to this Chipotle location at least once a week and sometimes multiple times for a while . It's the closest one to us, and we typically spend $50 or more per visit feeding our family. But honestly, the only consistent thing about this location is the terrible customer service. Every visit feels rushed. The staff barely acknowledges you, no smiles, no basic courtesy, and the second you ask for anything extra like more rice or salsa you're met with eye rolls or attitude. Your food gets tossed together carelessly like they can't wait to move on to the next person. Tonight was just another example, and honestly, the last straw. We ordered four meals and asked for four vinaigrettes one for each meal. The employee behind the counter snapped, "You only get two." When I explained we had four meals and offered to pay for the extra two, she rolled her eyes and said "I guess," before asking another employee to get it for her. Then we stood there while her and two other employees tried to figure out how much to charge us--as if there isn't a standard price for dressing. We were eventually charged for avocado ranch. And just to be clear--we don't mind paying for extra dressing. That's not the issue. What we do mind is being treated like we're a problem for simply asking. Other Chipotle locations have never given us a hard time about vinaigrette, and even at this location, it's not enforced consistently. I'd say 99% of the time at this location, it's never an issue to get extra dressing. It only seems to be an issue when this same employee is working, and the attitude is always the same: rude, dismissive, and unprofessional. What made it even more clear that this wasn't just our experience? As we were checking out, the customer in front of us actually came back in, clearly upset, and asked for the manager's name because his experience had also been so bad. The most frustrating part is that I already submitted feedback through Chipotle's website about this exact location almost a year ago and nothing has changed. Same problems. This store is giving the Chipotle brand a bad name. If corporate cares at all about the customer experience, it's time to take a serious look at what's going on here. We've been loyal customers for a long time, but it's hard to keep supporting a location where you're treated like an inconvenience every time you walk in.

Frequently Asked Questions About Chipotle Mexican Grill