Chipotle Mexican Grill

4.0
310 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle El Modena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3440 E Chapman Ave, Orange, CA
92869, United States

Hours

Reviews

4.0
310 reviews
5 stars
164
4 stars
68
3 stars
30
2 stars
17
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or indifferent staff, with several instances of poor customer service and lack of training.

Portion Sizes

Numerous reviews highlighted issues with small portion sizes, particularly for meat, leading to dissatisfaction among customers.

Food Quality

While some customers enjoyed the food, there were consistent complaints about food freshness, undercooked items, and overall quality.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned needing to clean tables themselves.

Consistency

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • ET
    erik thomstad
    Dec 30, 2025
    3.0
    I had a beef bowl with just about every option. I downloaded the app for free guacamole and I started collecting points. I only gave it three stars because they kind of skimp on the amount they give you and it's fast food.
  • MT
    miguel tomas-aparicio
    Dec 29, 2025
    5.0
    Always good eats
  • MH
    Maria De Los Angeles Fernandez Hernandez
    Dec 15, 2025
    3.0
    Place is nice, clean and some employees are friendly and welcoming! Unfortunately I was denied a side of lemons or lemon juice something that no other chipotle I have been to has ever denied!!! And not only did tbe red hair chick say no to my son but she was so rude and flat out said NO we cant give you any!!!! I ASKED a different girl and she was nicer about it but still said no😟 Def a bummer because who eats tacos without any lime/lemon😥
  • TC
    Terry Clark
    Dec 2, 2025
    5.0
    Chipotle is always a good place for tacos 🌮
  • JR
    J R
    Nov 15, 2025
    2.0
    Better than before, but the menu display is not only practically blank, it has no pictures of the each offering, and it is basically a white board with black writings, and not much else. Just poor marketing! The TV commercial showing warm food, bright colors, and warmth, is not something you will see or experience in person. The food didn't look fresh, and felt like it was sitting there from the day before. Mind you, this was Friday afternoon lunch. To me, the setup is slightly above a high school meal cafeteria-uninviting cold food served by kids that hate food.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill in El Modena?

Chipotle El Modena offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.

What are the operating hours of Chipotle Mexican Grill at 3440 E Chapman Ave?

The restaurant is open daily from 10:30 AM to 10:00 PM.