Chipotle El Modena is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude or indifferent staff, with several instances of poor customer service and lack of training.
Portion Sizes
Numerous reviews highlighted issues with small portion sizes, particularly for meat, leading to dissatisfaction among customers.
Food Quality
While some customers enjoyed the food, there were consistent complaints about food freshness, undercooked items, and overall quality.
Cleanliness
The restaurant was noted for being clean, but some customers mentioned needing to clean tables themselves.
Consistency
Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
ET
erik thomstad
Dec 30, 2025
3.0
I had a beef bowl with just about every option. I downloaded the app for free guacamole and I started collecting points. I only gave it three stars because they kind of skimp on the amount they give you and it's fast food.
MT
miguel tomas-aparicio
Dec 29, 2025
5.0
Always good eats
MH
Maria De Los Angeles Fernandez Hernandez
Dec 15, 2025
3.0
Place is nice, clean and some employees are friendly and welcoming!
Unfortunately I was denied a side of lemons or lemon juice something that no other chipotle I have been to has ever denied!!! And not only did tbe red hair chick say no to my son but she was so rude and flat out said NO we cant give you any!!!! I ASKED a different girl and she was nicer about it but still said no😟
Def a bummer because who eats tacos without any lime/lemon😥
TC
Terry Clark
Dec 2, 2025
5.0
Chipotle is always a good place for tacos 🌮
JR
J R
Nov 15, 2025
2.0
Better than before, but the menu display is not only practically blank, it has no pictures of the each offering, and it is basically a white board with black writings, and not much else. Just poor marketing! The TV commercial showing warm food, bright colors, and warmth, is not something you will see or experience in person. The food didn't look fresh, and felt like it was sitting there from the day before. Mind you, this was Friday afternoon lunch. To me, the setup is slightly above a high school meal cafeteria-uninviting cold food served by kids that hate food.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill in El Modena?
Chipotle El Modena offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.
What are the operating hours of Chipotle Mexican Grill at 3440 E Chapman Ave?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, you can order for in-store pickup or delivery at the El Modena Chipotle location.
How can I place an online order for Chipotle El Modena?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Mexican Grill at El Modena accessible to LGBTQ+ customers?
Yes, Chipotle El Modena welcomes LGBTQ+ customers and promotes an inclusive environment.
Where is Chipotle located in relation to other nearby businesses?
This Chipotle is located at 3440 E Chapman Ave in Orange, CA, directly across from Stater Bros. and In & Out Burger.
What nearby pizza restaurants can I visit around Chipotle El Modena?
Nearby pizza options include Pizza Project USA and Magic Mike's Pizza, both excellent choices if you're seeking variety near Chipotle.
Are there any beauty or spa services close to the Chipotle at El Modena?
Yes, Nu Star Nails and Sara Thai Spa are nearby if you want to pamper yourself before or after enjoying your meal at Chipotle.
Can I combine a visit to Chipotle and a quick stop for mobile phones or electronics nearby?
Yes, Verizon Authorized Retailer - BeMobile and RadioShack are close by for your mobile phone and electronics needs while visiting Chipotle.
What is Chipotle’s commitment to food quality and sourcing at the El Modena location?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms that practice humane and sustainable farming, ensuring real, wholesome food.