Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, unresponsive staff, and rude interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and mentioned enjoyable food.
CS
Chelsea S
Dec 19, 2025
1.0
This location is awful! I wasted my whole lunch today going over there sitting in the drive thru and no one answered figuring they were closed I left and driving through the window was open and two employees were just leaving on the counter chatting. They never have any customers but still mess up your order and take 20 min to hand it to you if you walk in. Do not go here. They are rude when they do take your order.
DH
Da Ho
Dec 15, 2025
1.0
By far the worst Wendy's I've ever been to. Walked in, no one at the counter. The lady working the fries just stood there. Two guys were heard talking in the back. After 3 minutes standing at the counter, one guy walked by and asked if I've been help and I said no and he just walked to the back. The lady still standing there without a clue on her face as to what's going on. Finally another guy came to the counter and asked if I've been helped, I said not yet still waiting, so he took my order. The fries were cold, the burger had shredded lettuce? Since when does Wendy's use shredded lettuce? Asked for new fries, now burnt and really 🔥, keep up the good work. 😂 You'll be gone soon.
MM
Maritza Murillo
Dec 12, 2025
4.0
Went in and used the kiosk thinking it would be quicker, ended up being a waist of our time. Kiosk was card only no way to finish our order and pay at the register, we had to do our order all over again with the person. Everyone else got there food right but mine is always special order and was not right. I ordered extra pickles and it only had 2, as far as the family chili we got. They didn't put cheese or onions and didn't even ask if we wanted it. Over all not to bad....
RT
Rod T
Dec 9, 2025
1.0
I get asked to wait for a moment at the drive thru. Four minutes later he comes back. I ordered a large chili and that was it for my order. The response was "we are out of chili at the moment". This was before 6pm. Wow! Oh, by the way, there was only one car at the window in front of me. The guy behind me backed up and left after waiting.
EZ
Eric Zavalza
Nov 24, 2025
1.0
They forgot our chili and won't answer their phone
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's at 1890 East G Street, Ontario, CA?
Wendy's is open from 6:30 AM to midnight Monday through Saturday, and from 6:30 AM to 8:00 PM on Sundays.
Does this Wendy's location offer a drive-through service?
Yes, the Wendy's at 1890 East G Street has a drive-through open during the same hours as the restaurant.
Can I order Wendy's food for delivery or takeout at this location?
Yes, this location offers both delivery and takeout services. You can order via their app or website.
Which payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's at 1890 East G Street serve breakfast?
Yes, this location serves breakfast, including combos and classic sandwiches, available through the app or website.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information are available on Wendy's menu website, mobile app, and in-restaurant posters. Crew members can assist you in finding this information.
How can I contact the Wendy's at 1890 East G Street for questions or feedback?
You can reach the location directly at (909) 390-1180 or contact Wendy's Customer Care via their website, live chat, or phone at 888-624-8140.
What nearby restaurants can I visit around Wendy's at 1890 East G Street?
Nearby restaurants include TKLA Grill & Cantina, A La Seis (Latin American cuisine), Rossa's Cucina (Italian), and Denny's (American diner and breakfast).
Are there other fast food burger options near this Wendy's location?
Yes, nearby fast food burger options include In-N-Out Burger, Chick-fil-A, and another Wendy's location in the area.
What nearby amenities can assist customers visiting Wendy's?
Nearby amenities include Exxon & Mobil gas stations for fueling, U-Haul Neighborhood Dealer for truck rentals, and Quality Inn and Sheraton hotels for accommodation.