Wendy's

3.9
669 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
590 E Holt Blvd, Ontario, CA
91761, United States

Hours

Reviews

3.9
669 reviews
5 stars
324
4 stars
161
3 stars
69
2 stars
29
1 star
86

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being overcooked, cold, or stale.

Customer Service

Mixed reviews on customer service; some staff were friendly and helpful, while others displayed rudeness and poor attitude.

Cleanliness

The restaurant was noted for being clean, but there were complaints about unsanitary conditions and odors outside.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Management Issues

Several reviews highlighted poor management practices, including unprofessional behavior and lack of support for staff.
  • SL
    SCH LIU
    Dec 29, 2025
    4.0
    和老公第一次約會在台北溫蒂漢堡,今天開車經過來吃早餐,早上七八點只有我和老公二人,開車外帶也只兩三台車經過!對面有in & out , Denny’s還有肯德基…點了二號餐和五號餐,其中一份只是少了起司!附餐薯塊和熱咖啡!感覺還好,走到門外發現有特價產品,但店員說製作過程約五/六分鐘,雖然價格便宜但有機會再來嚐鮮吧!
  • FR
    Francisco Rueda
    Dec 28, 2025
    1.0
    I just ordered two combo meals. They told me to park because they were giving me fresh fries.I was happy. I get home and the fries are old, burn and bitter. My chicken sandwich was the same all burn, too hard and bitter. It seems like they haven't change the oil in months. Horrible first time experience.
  • CP
    Christopher Pettitt
    Aug 29, 2025
    2.0
    All due to the "manager" not letting my fiance use the restroom that decided to clean at lunch time ,but letting this other female use it just seconds after denying my fiancee use of said facilities.
  • SS
    sindi
    Aug 11, 2025
    5.0
    That cashier gave me the wrong code for the women's bathroom, I asked him twice and wrote it down, another employee had to open it for me, entirely poor guy, he was taking a break, I hope they have a restart button for that do you can take your break even you help a customer all over again not nice at all.

Frequently Asked Questions About Wendy's

Is Holt Blvd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-through at Wendy's in Ontario, CA?

The drive-through is open Monday to Wednesday and Friday to Sunday from 6:30 AM to 10:00 PM, and on Thursday from 9:30 AM to 10:00 PM.