Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1117 N Mountain Ave in Ontario, CA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved issues.
Food Quality
While many customers enjoyed the taste of the pizza, there were complaints about incorrect orders, cold food, and inconsistent quality.
Timeliness
Several customers experienced delays in order preparation and delivery, leading to dissatisfaction with service speed.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food was fresh and delicious.
ML
Morgan Lloyd
Jan 4, 2026
5.0
I’ve been to this location twice now, and both times I was helped by the same gentleman (I didn’t catch his name, but he has curly hair). He was friendly, patient, and provided excellent service each visit. My pizza was hot and tasted great both times, which I really appreciated. He made the pickup quick and easy and was genuinely kind throughout the process. He’s doing a great job.
AC
anthony carranza
Dec 31, 2025
5.0
Best place to get pizza.. Any probles and they will help u to fix it.. Very friendly
JS
Julio Sanchez
Dec 28, 2025
5.0
Front counter cashier was extremely helpful, always fast and accurate service
MS
mohammed Sami
Dec 13, 2025
1.0
customer services very bad and the manager is rude and disrespectful i have been wating for my oder for over an hour and each time they keep hanging upi on me this includes the manger jose and very bad experience .
MC
Merbys Correa
Nov 28, 2025
1.0
el cajero que está atendiendo, no atiende por orden de llegada, habla golpeado a los clientes, nos hizo esperar mucho y nos entregó la orden incorrecta, se le notaba la falta de responsabilidad y las buenas costumbres para atender un cliente. El cajero también cocinaba, no recuerdo su nombre pero usa una trenza en el cabello.