McDonald's

3.7
1608 reviews
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Business Details

2463 S Euclid Avenue, Ontario, CA
91761, United States
(909) 983-6303
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2463 S Euclid Avenue, Ontario, CA
91761, United States

Hours

Reviews

3.7
1,608 reviews
5 stars
710
4 stars
338
3 stars
229
2 stars
109
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Cleanliness

Concerns were raised about cleanliness both inside and outside the restaurant, with reports of unpleasant odors.

Fast Service

Some customers appreciated the quick service, especially in the drive-thru and for online orders.

Customer Experience

Several reviews highlighted negative customer experiences, indicating a need for better training and management.
  • TG
    tania govea
    1 day ago
    1.0
    Came to the drive thru ordered a couple things one being a big Mac no pickle it was messed up no biggie went back for a swap usually you think they will let me keep this one since you don’t wanna waste food and you can see I’m showing them it is wrong but they threw that poor food away and there was no apology or like hey I’ll give you a freebie for messing your order up so disappointing it took me talking to the lady for her to offer anything I just said I would have Gaven the burger with pickles to my kids instead of it being thrown out America for you !
  • CE
    Cilia Enamorado
    3 days ago
    1.0
    Muy mal estan ahi le echaron 10 asucar ami cafe chico uff me arrinaron el dia y no regresé para atrás por que tenía prisa
  • MR
    mia Rivera
    Dec 8, 2025
    2.0
    they send me to a number waiting for my order and they lost my order The service here is but don't recommend this McDonald's if you're in a rush
  • JL
    Juan Lares
    Dec 3, 2025
    1.0
    On December 2nd I pulled early morning around 6 am. I mention to the person in the drive thru that the day before my coffee was too sweet. Upon arriving to the window she gave me my coffee and I mention to her that the prior morning my coffee was too sweet. The next words were “OK”. I was really. Not even a sorry. I was not given a receipt and had to knock on the window because employee shut the window on me. The manager came over and I’m sure he heard over his headset my issue and his attitude was very unpleasant. This was my favorite restaurant on my way to work. I believe the way you handle your customers is very important since you might be the first person that interacts and can make a difference and even impact the way that customer will have the rest of his/ her day. In my case I was so upset that my drive to work I could not focus on my driving. Both manager and employee need retraining on customer service. I will not return nor recommend this restaurant to anyone.
  • DC
    dc cruz
    Dec 2, 2025
    5.0
    Had to grab a bit, great service
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2463 S Euclid Avenue, Ontario?

McDonald's delivers from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Fridays and Saturdays.

When is the McDonald's drive-thru open?

The drive-thru operates daily from 4:00 AM to midnight.