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McDonald's

3.3
(2096 reviews)

Business Details

1107 East 4th Street, Ontario, CA
91764, United States
(909) 983-0725
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1107 East 4th Street, Ontario, CA
91764, United States

Hours

Reviews

3.3
2,096 reviews
5 stars
770
4 stars
343
3 stars
319
2 stars
176
1 star
488

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold or improperly prepared items, particularly during dinner hours.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Staff Performance

While some employees received praise for their friendly service, others were criticized for their lack of professionalism and poor communication.
  • JJ
    Jim
    2 days ago
    1.0
    Sausage egg McMuffin had a weird taste to it, hope I don't get sick 🫡
  • BM
    Brian Machain
    Feb 1, 2026
    5.0
    Coffee was good but there’s some coffee grounds at the bottom
  • LS
    Lesly Silva
    Jan 30, 2026
    1.0
    horrible service; make sure to get your order reread to you! I was rushed at the window and reassured they got my extra drink but did not. they will mess up your order AND ask you to go through the drive thru AGAIN! food was not worth the experience i had this morning.
  • JN
    Jennifer Newbold
    Jan 23, 2026
    2.0
    While the service was friendly, multiple workers who were trying to communicate with me didn’t speak English and kept trying to tell me something in Spanish in the drive-thru. Eventually, they had to find another employee to come and ask us to move to a parking spot to wait for the food. I understand being asked to move and wait sometimes, but how can you have a worker at the window who doesn’t even speak English? Not even enough to say “park in spot 1”???? Food was ok, it’s fast food McDonalds. Just another reason I hardly ever go anymore.
  • GR
    Gilbert Ramirez
    Jan 16, 2026
    1.0
    Lady's in the back chit chatting in Spanish we can hear all the chisme from the play ground their loud an sound like hyenas . Sassy attitudes .

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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