Chipotle Mexican Grill

3.7
254 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle The Mills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1 Mills Cir, Ontario, CA
91764, United States

Hours

Reviews

3.7
254 reviews
5 stars
121
4 stars
47
3 stars
25
2 stars
20
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as overcooked meat, hard rice, and small portions.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of responsiveness to customer concerns.

Cleanliness

Several customers expressed concerns about hygiene practices, including improper glove use and unsanitary conditions.

Service Speed

While some customers appreciated quick service, others experienced long wait times and issues with orders not being ready on time.

Value for Money

Customers felt that the portion sizes were not worth the price, with complaints about being charged for extras without receiving them.
  • RR
    rei
    Aug 25, 2025
    1.0
    I went at 5 pm on a Monday, and the lady was really nice and gave me a good portion of food. however the bowl was off putting, the rice was hard, the meat was overcooked, and the guac tasted weird.
  • AP
    Abe P
    Jan 7, 2024
    5.0
    Came on lunchtime to pick up order. Fast Great Service. Asada Bowl was very good. Spicy salsa is very good!
  • CB
    Cynthia Xochitl Acosta Beltrán
    Sep 20, 2019
    5.0
    Muy rico todo
  • DR
    Darlene Ramirez
    Nov 9, 2016
    4.0
    Very clean fast. Nice

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at The Mills offer?

Chipotle offers customizable Mexican fast-casual entrees including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at The Mills?

The restaurant is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday from 10:00 AM to 9:00 PM, Saturday from 10:30 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.