Brand Certified
Chipotle Mexican Grill
4.0(508 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2200 S Grove Ave, Ontario, CA
91761, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(909) 930-6149
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/ontario/2200-s-grove-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2346
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
4.0
508 reviews
5 stars
271
4 stars
110
3 stars
54
2 stars
14
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and feeling rushed during their orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about small portions, cold food, and missing items.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and overflowing trash cans.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and good food quality.
- DRDaisy RuizDec 27, 20251.0This was an extremely disappointing experience. The staff rushed through my order and handled the food carelessly. I ordered a very simple bowl with lettuce and cheese only, yet both were barely added. There was also almost no rice in the bowl, which is unacceptable. To make matters worse, the chips we paid for were completely forgotten. Between the poor portioning, careless service, and missing items, this visit felt unprofessional and below Chipotle’s standards. I will not be returning to this location unless major improvements are made
- NAnina AcostaOct 8, 20255.0Order was hot and ready when we got there. Employees smiled and acknowledged us
- JSJose SanchezSep 23, 20254.0The staff here are very courteous and helpful, even during busy times. The food is good, but the bar area and kitchen could be better organized and kept cleaner. The restaurant also feels a bit dark inside. With improvements in cleanliness and ambiance, this location could truly shine. 🙏🫶
- TATorii AlvaradoSep 10, 20251.0every time i want to give chipotle another chance they disappoint me. i genuinely don’t understand how they manage to give such small portions at every single location. I stood there today asking the employee for extra beans 4x and he continued to only sprinkle a couple each time. when i asked for more cheese he again just sprinkled it on i was so frustrated and disappointed i just wanted to get out of there. by the time i arrived home and the bowl was shaken around it was mostly just stale rice. i ended up throwing it away. never going there again
Frequently Asked Questions About Chipotle Mexican Grill
What are the regular operating hours for Chipotle Mexican Grill at West Ontario?
Chipotle Mexican Grill at West Ontario is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Ontario, CA?
It is located at 2200 S Grove Ave, San Bernardino, Ontario, CA 91761, near In N Out and Jersey Mike's.
What types of food can I order at Chipotle Mexican Grill West Ontario?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill West Ontario?
You can order online using the Chipotle app available on the App Store or through their website at https://order.chipotle.com/.
Which nearby restaurants can I visit if I want different dining options near Chipotle West Ontario?
Nearby dining options include Wabi Sabi Japanese for sushi, Qdoba Mexican Eats for Mexican fast food, and El Pollo Loco for chicken dishes.
What convenient stores or coffee shops are located near Chipotle West Ontario?
Nearby you can find ampm, which serves as a convenience store and coffee shop, and Starbucks for coffee and smoothies.
Are there any banking or financial services close to Chipotle Mexican Grill West Ontario?
Yes, U.S. Bank, US Bank branches, U.S. Bank ATM, Wells Fargo ATM, and LibertyX Bitcoin ATM are located nearby for your banking needs.
What payment methods are accepted at Chipotle Mexican Grill West Ontario?
They accept credit cards and offer gift cards for purchase.
How can I contact Chipotle Mexican Grill West Ontario for inquiries or catering?
You can reach them by phone at +19099306149 or by email at ca.2346.WestOntario@chipotle.com for inquiries including catering services.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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