Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle West Ontario is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
585 reviews
5 stars
313
4 stars
129
3 stars
57
2 stars
18
1 star
68
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly and efficient staff, while others reported rudeness and poor service.
Food Quality
Food quality received mixed reviews; some enjoyed the taste and freshness, while others complained about small portions, cold food, and inconsistencies in preparation.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and overflowing trash, impacting the overall dining experience.
Order Accuracy
Several customers expressed frustration with incorrect or incomplete orders, particularly with online pickups.
Ambiance
The restaurant's atmosphere was criticized for being dark and noisy, detracting from the dining experience.
- XXXempNov 6, 20251.0Terrible service terrible food! Tables were dirty and took forever to get someone to clean them. Rude staff serving tiny portions of cold food! Not to mention the state of the restrooms! Will not be coming back and would not recommend!
- NAnina AcostaOct 8, 20255.0Order was hot and ready when we got there. Employees smiled and acknowledged us
- JSJose SanchezSep 23, 20254.0The staff here are very courteous and helpful, even during busy times. The food is good, but the bar area and kitchen could be better organized and kept cleaner. The restaurant also feels a bit dark inside. With improvements in cleanliness and ambiance, this location could truly shine. 🙏🫶
- KKK.I.G.Sep 11, 20252.0The black beans were EXTRA Spicy 🥵 !!! Why?? 😫
- TATorii AlvaradoSep 10, 20251.0every time i want to give chipotle another chance they disappoint me. i genuinely don’t understand how they manage to give such small portions at every single location. I stood there today asking the employee for extra beans 4x and he continued to only sprinkle a couple each time. when i asked for more cheese he again just sprinkled it on i was so frustrated and disappointed i just wanted to get out of there. by the time i arrived home and the bowl was shaken around it was mostly just stale rice. i ended up throwing it away. never going there again
Frequently Asked Questions About Chipotle Mexican Grill
What are the regular operating hours for Chipotle Mexican Grill at West Ontario?
Chipotle Mexican Grill at West Ontario is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Ontario, CA?
It is located at 2200 S Grove Ave, San Bernardino, Ontario, CA 91761, near In N Out and Jersey Mike's.
What types of food can I order at Chipotle Mexican Grill West Ontario?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill West Ontario?
You can order online using the Chipotle app available on the App Store or through their website at https://order.chipotle.com/.
Which nearby restaurants can I visit if I want different dining options near Chipotle West Ontario?
Nearby dining options include Wabi Sabi Japanese for sushi, Qdoba Mexican Eats for Mexican fast food, and El Pollo Loco for chicken dishes.
What convenient stores or coffee shops are located near Chipotle West Ontario?
Nearby you can find ampm, which serves as a convenience store and coffee shop, and Starbucks for coffee and smoothies.
Are there any banking or financial services close to Chipotle Mexican Grill West Ontario?
Yes, U.S. Bank, US Bank branches, U.S. Bank ATM, Wells Fargo ATM, and LibertyX Bitcoin ATM are located nearby for your banking needs.
What payment methods are accepted at Chipotle Mexican Grill West Ontario?
They accept credit cards and offer gift cards for purchase.
How can I contact Chipotle Mexican Grill West Ontario for inquiries or catering?
You can reach them by phone at +19099306149 or by email at ca.2346.WestOntario@chipotle.com for inquiries including catering services.