Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
520 reviews
5 stars
273
4 stars
116
3 stars
61
2 stars
16
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and mistakes with orders.
Food Quality
Many customers reported inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items.
Order Accuracy
Several reviews mentioned issues with incorrect orders and refusal to honor coupons or promotions.
Wait Times
Customers frequently noted long wait times for food, even during less busy periods.
Overall Experience
Overall, many customers expressed disappointment and a lack of desire to return, citing a decline in quality and service.
- SGSamantha GaribayNov 16, 20251.0This place unprofessional the cashier didn't give me my change they take long to sereve the food and they burnt my wings they play around in the kitchen like little kids this happened at 7:30 pm on sunday and the food is nasty.
- DRDaniel RomeroOct 18, 20251.0This had been one of the worst experiences with Charleys I have ever had. The cashier was just plain rude, and they refused to use one of my coupons. They then refused to use the credit on my charleys app. They then made mistakes on my order. Though this location is convenient I don't see myself coming back, and would urge other to do the same.
- LNLuchia NonameOct 18, 20251.0Wouldn't let me use my coupons or money points. Always out of product. Won't be going to this location again.
- JSJoy ShangOct 10, 20252.0ζ²ζεΎεζ‘η‘ιͺ¨ιηΏ γζ許ζθ©²ιΈζιͺ¨ηεβ―β―
- VSVlada SerhiienkoOct 2, 20251.0$19 for a disgusting combo sandwich (mayo, tomato slice, fried onion, lettuce, and beef - not salty at all ππ), half-raw fries πΏ
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as all delivery hours are marked closed.
Is there a drive-through option available at Charleys Cheesesteaks?
No, there is no drive-through service at Charleys Cheesesteaks as all drive-through hours are closed.
Can I place a pickup order at Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks does not offer pickup service; all pickup hours are closed.
Are takeout options available at this location?
No, takeout services are not available since takeout hours are closed every day.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1 Mills Circle, Ontario, CA 91764, USA within the Ontario Mills Mall.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
What nearby restaurants can I visit near Charleys Cheesesteaks at Ontario Mills Mall?
Nearby restaurants include Kelly's Cajun Grill, Hot Dog on a Stick, Sarku Japan, Cinnabon, and Panda Express, offering a variety of cuisine options to explore before or after your visit.
Are there other sandwich shops close to Charleys Cheesesteaks?
Yes, Charleys Philly Steaks is another nearby sandwich shop located within Ontario Mills Mall, which could be an alternative for sandwich lovers.
What other shopping options are available near Charleys Cheesesteaks?
Visitors can explore various retail stores nearby such as Nike Factory Store, Adidas Outlet, GBG clothing store, and Lids hat shop, perfect for a shopping trip alongside your meal.