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Arby's

4.2
(802 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2410 South Archibald Ave., Ontario, CA
91761, United States

Hours

Reviews

4.2
802 reviews
5 stars
496
4 stars
143
3 stars
74
2 stars
34
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported rude interactions and order mistakes.

Food Quality

The food was generally described as hot and fresh, with specific praise for the roast beef and sandwiches, though some noted issues with order accuracy.

Cleanliness

The restaurant was frequently noted for its cleanliness, including dining areas and restrooms.

Pricing Concerns

Several customers felt the prices were high for the value received, with complaints about being charged for items not ordered.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers experiencing long waits and order inaccuracies.
  • SL
    Sebastian Lazcano
    5 days ago
    5.0
    Alondra did a great customer service ✅
  • AC
    Alex Case
    Feb 17, 2026
    1.0
    Experience was ok price for the meal combo was good, my BIG problem with Arby's they discontinued the three pepper sauce so I might not be going back there much, My family doesn't like their other sauces so sad they discontinued the sauce
  • L7
    Linda 7
    Feb 6, 2026
    5.0
    Best Arby in town. Food is hot and fresh, decor is on point and modern. Drink and condiment station is clean.
  • SS
    Sly Shindi
    Feb 2, 2026
    1.0
    My grandma ordered in the drive through and when she got home she had nothing good to say about her experience. Usually Drive through places will occasionally mess up orders and thats understandable, but the person who took my grandma's order was rude to her, huffy and impatient saying "yeah I got it" in an annoyed tone and rushed her through. she got the order and took a quick look in the bag but was shooed away before she could see if everything was correct. They charged her for 4 fries on top of the two meals even though she only ordered the two meals and one sandwich was missing in addition to the 4 extra fries they added to her order. I dont know if they were trying to add food onto an order they assumed they could steal from or if it was an honest mistake. but with the attitude my grandma said he had I'm more inclined to think the first. This also isnt the first time its happened and is why we generally dont go to this particular arbys. I dont usually post reviews either, in fact my first thought was to call and speak to the manager about the situation, but after the first call (which they never answered) my next two were immediately declined which tells me they were either super busy or declining my call on purpose so I couldn't speak to a manager. Moral of the story, dont let them shoo you through the line and double check what they input on the receipt.
  • AC
    Ann Childress
    Jan 20, 2026
    5.0
    Not a location near me but definitely worth the drive. Excellent beef and cheese on an onion bun. Got to try it.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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