Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Woodstock, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
I would not return to this restaurant. The experience was not what I remember for Swiss Chalet. The service was poor, the food was not presented well and we only ate half our meals. My fiesta salad had no fiesta to it. The chicken didn't have the spice on it as described in the menu. The waitress tried - the food took a long time to be served and we had to keep asking for things because she didn't visit the table to see how things were.
EL
Ella Little
May 5, 2026
5.0
Came on Saturday for dinner and was super impressed! The host was very nice and our server, i believe her name was Emily, went above and beyond to give us amazing service. Will definitely be back.
SF
Shaun Feere
Apr 27, 2026
1.0
I had scheduled my order over an hour ahead through Uber. After waiting long enough that a customer who came in after me knocked on the counter as no one was coming I found they never even accepted the scheduled order. I could understand this but Instead of being honest they just told me it would be a few minutes even though I could easily tell they just hadn't accepted the order until I arrived. There was no honesty, no apology, the workers seemed annoyed instead. Absolutely horrific experience.
NO
nevin oates
Apr 21, 2026
5.0
My server Laura was impeccable, I came in during the dinner rush and she was happy and helpful answered my question about the spice level on my meal and was overall a joy to be around.
Would give 6 stars if I could.
LL
lysh
Apr 18, 2026
5.0
We often visit Swiss Chalet. I’ve yet to complete one of these surveys, the service and food are always fine but I can’t remember the last time my order came correctly on the first try or we haven’t had to wave down our server for refills.
However, this visit was different. We were served by Prateek this Friday and the service was exceptional! We were greeted promptly and our orders taken. His timing was excellent and we didn’t feel rushed, interrupted or forgotten about. He offered refills of our sauces when he saw we were getting low. This man was one step ahead of us with perfect timing! Prateek is an excellent server and a generally attentive person. This location is lucky to have him as part of their team.
Does Swiss Chalet at 427 Norwich Avenue, Woodstock offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does Swiss Chalet Woodstock have a patio?
Yes, Swiss Chalet at 427 Norwich Avenue, Woodstock has a patio for dining, open based on weather conditions.
What are the opening hours of Swiss Chalet at 427 Norwich Avenue, Woodstock?
Swiss Chalet in Woodstock is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Woodstock offer delivery and takeout options?
Yes, Swiss Chalet Woodstock offers delivery, takeout, and curbside pickup. You can order online via their website or mobile app.
Are there any special deals or promotions available at Swiss Chalet Woodstock?
Yes, they offer a variety of deals including limited-time promotions and family meal specials. Check their Specials & Deals page for updates.
Does the Swiss Chalet location in Woodstock have a patio for outdoor dining?
Yes, Swiss Chalet at 427 Norwich Avenue has a patio available for dining, open depending on the weather.
Is Swiss Chalet Woodstock family-friendly and do they offer a children's menu?
Yes, the restaurant welcomes families and has a children's menu available.
Can I order ahead online or through an app at Swiss Chalet Woodstock?
Yes, ordering ahead is available online through their website or mobile app, with options including curbside pickup and delivery.
What types of payment does Swiss Chalet Woodstock accept?
They accept debit cards, credit cards, and mobile NFC payments for your convenience.
Does Swiss Chalet Woodstock offer vegetarian or gluten-friendly menu options?
Yes, they offer vegetarian options and provide a Nutrition & Allergy Guide. However, cross-contamination is possible, so they cannot guarantee allergen-free items.
What nearby restaurants can I visit before or after dining at Swiss Chalet Woodstock?
Nearby options include Harvey's for burgers and fast food, Boston Pizza for pizza and chicken, and Royal Indian Treats for Indian and Middle Eastern cuisine.
What shopping and services are near Swiss Chalet Woodstock that customers might want to visit?
Near Swiss Chalet you can find Ardene for women's clothing, PetSmart for pet supplies, and Canada Post for mailing services, making it convenient to combine errands with your meal.
Are there any entertainment or activity spots near Swiss Chalet Woodstock for families?
Yes, Crock A Doodle offers arts and entertainment activities nearby, which can be great for families visiting the area.
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