Thai Express Restaurant Woodbridge

Reviews

• SM

  Samantha Marchese

  Aug 30, 2026
  4.0
  UPDATE: I am updating this review after hearing back from customer support. They took appropriate action to respond and have taken the necessary steps to make things right. I am hoping that this location can take the feedback and keep improving. ORIGINAL: Use whatever container they feel like, even if you have payed for an upgrade or the dish normally comes in a bowl. Also don’t add random ingredients that should be included. Ordered the glass noodle dish that has always come in a bowl today. Got it in the card board container instead, noodles were stuck together and there was no baby corn even though I have ordered the dish at multiple other locations and have never had any issue. Probably the most disappointing Thai express and seems like they don’t care if they prepare orders right or meet any standards unlike other locations.
• CC

  CeeCee

  Aug 18, 2026
  1.0
  Believe the reviews. This place is trash and can’t follow order instructions. Ordered through the online pickup website and paid extra for items that were never put on. When I called the store to ask for the item to be refunded that I never received, she said she couldn’t do the refund because I ordered online and will have to call customer service. What kind of customer service is that? How about next time, ensure you’ve read through the customers order and that it’s made correctly before handing it over. Especially since the restaurant was DEAD inside, not a single person but myself.
• MM

  Mo

  Aug 18, 2026
  1.0
  Done the mistake of not checking reviews, ordered the Fried rice. The food was very dry, I usually order from Thai express and just ate from a different location the day prior. I have requested some of the Plum sauce packets (the ones given to take outs with the soy sauce packets). The lady at the cashier (horrible customer service). Says it’s 1$ Dollar a pack. I ordered 2 plates of fried rice and she wants to charge me extra for each plum sauce. I went again to double check with her and the cook was standing, they kept it on 1$ even though I explained how I just ate yesterday from a different location and plum sauce isn’t something you charge for and that price for a small packet (ketchup packet size). Won’t come back again here even if I’m starving. If these are the owners of the business that I interacted with I am truly boggled of the customer service they provide, seeing a full plaza and an empty restaurant.
• MF

  Mark Farrugia

  Jul 8, 2026
  1.0
  This restaurant screwed up my order and refused to fix their mistake, but they happily took my up charge money. I will never come to this location again.
• DC

  Deepyn dixies (Jorge Campos)

  Jul 9, 2019
  2.0
  Too expensive and the food sucks