What kind of service they are providing they said to me that we are open but we don't have food basically we are preparing for breakfast os this any kind of joke you're running a fast food restaurant not something else this person is working she had sleepy voice
SB
Shubham Bal
May 13, 2026
1.0
“I’ve been waiting over 20 minutes for my Skip order at McDonald’s. The delay is really frustrating, especially when drivers are expected to stay on time. Staff should improve order preparation and communication with delivery drivers.”
MJ
Mike Jang
May 12, 2026
1.0
This is by far the worst McDonald's location I've ever been to. I'm forced to keep on returning because of how close it is, but it's the worst location by far. I JUST came home from a pickup order that in which they forgot to give me a medium fries. I called and they just apologized and told me to come back for the fries. This is not the first time. I honestly can't remember a time where something WASN'T missing from my order. I also can't remember a time where I was parked to wait extra time in the drive thru, despite ordering only 1 single meal.
AM
Abdel Masri
May 10, 2026
1.0
Whoever is holding the drive thru at 4am is a liar and lazy! I admit I was 5 mins earlier than 4am to get my breakfast and was told the breakfast starts at 4 and drove back around at 4:01 to place my order and was told the kitchen needs prep time when I ask how long they need I was met with silence. The person working clearly does not want to serve me any food and is unwilling to do her job.
LT
Larry Tam
May 5, 2026
5.0
To come to McDonald's to learn a life lesson was not on my to do list but here we are...
I ordered a mobile app curbside pickup order. Custom but not complicated and not overly large of an order. I waited 15 minutes, unlike my character. I then decided to go in and I went to the pickup side of the counter and I caught the attendants attention by saying 'excuse me' and the lady helped me right away. She confirmed my order and asked if I had any special requests, which I did and she took care of it. Her customer service was spectacular. I asked for one extra, full fries, not the regular fluff not stuff fries. She went above and beyond...the order was perfect...I've hated this location for years, always cheap, but lately, especially today, the quality has significantly improved. To the attendant who helped me at 11:20ish, (female, in all black), you are the example of how to treat a good customer.
When I say good, I mean respectful and understanding, because she told me there were only 2 of them and acknowledged it may have been missed. Not many people do that.
And I'll tell you, I learned that empathy gets you a lot further than being rude, which the person after me was, and she shut it down really quick.
McDonald's needs to acknowledge they have a good employee here, who represents the brand well. Im sorry I missed your name but thank you!
What are the operating hours of McDonald's at 3500 Major Mackenzie Drive West?
McDonald's at 3500 Major Mackenzie Drive West is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and in-store pickup?
Yes, this McDonald's offers both in-store pickup and delivery services.
Is there a drive-through service available at this McDonald's?
Yes, this McDonald's features a drive-through that is open 24/7.
What meal times are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Major Mackenzie Drive?
Payment options include American Express, cash, Discover, MasterCard, and Visa.
Is there a children's menu available at this McDonald's?
Yes, this location has a children's menu and welcomes families and children.
Can I get coffee and dessert at this McDonald's?
Yes, coffee and desserts are served at this McDonald's.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Ichiki Japanese & Thai Restaurant, Symposium Café Restaurant & Lounge, Berlin Doner & Kebab, Tim Hortons, and Vivo Pizza and Pasta, providing a variety of cuisines from Japanese and Thai to Turkish and Italian.
Are there any nearby places to get coffee or a casual meal after visiting McDonald's?
Yes, you can visit Tim Hortons for coffee and casual eats or Symposium Café Restaurant & Lounge for breakfast and desserts, both located nearby.
Where can I park when visiting McDonald's at Major Mackenzie Drive West?
There is parking available nearby at 3420 - 3560 Major Mackenzie Drive West Parking- Precise ParkLink.
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