McDonald's

Reviews

• JM

  Jessica M

  1 day ago
  1.0
  Came in on May 19 at 12:15pm. Garbage customer service. Stood in line for 10 minutes and all the employees looked away. As soon as I left the line they served the next customer.
• AA

  ALEX ALEX

  Apr 23, 2026
  1.0
  they work very slowly
• MM

  Miyahh

  Mar 21, 2026
  5.0
  Vanessa is the sweetest doll ❤️❤️❤️ will be coming back just for her
• CP

  Carol Powell

  Mar 20, 2026
  1.0
  The customer service at the counter was the worst I have ever encountered as a McDonalds customer anywhere. The African American female exhibited poor communication skills and a poor attitude towards several customers. She displayed lack of energy and enthusiasm calling out order numbers as she shoved the bagged orders in the takeout area and walked away before customers could get to the takeout area. This caused customers to look through orders to check for their orders while she disappeared behind a wall to fix drinks while using profanity due to her failure to secure the lid causing the drinks to spill. She actually yelled out “dam”! All of this in front of a lobby filled with customers, delivery drivers, dine in customers. She did not wait at the take out area to provide condiments to anyone. She walked so slow that I am sure that was the reason for my cold fries. I am sure this is not the McDonald’s standard and there is no way she displayed this attitude during her interview. She doesn’t have any qualities in customer service. She should be retrained or released (fired). McDonald’s HWY 27 Ocala,Fl at 8:20 pm.
• PP

  Priya Parmar

  Mar 19, 2026
  1.0
  Really bad experience, coffee was cold had to ask to get a hot, and hash brown was undercooked and full of oil.