Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday11:00 AM - 10:30 PM
Sunday11:00 AM - 10:00 PM
Reviews
3.7
638 reviews
5 stars
268
4 stars
157
3 stars
73
2 stars
26
1 star
114
EB
Evan Blainey
Apr 22, 2026
1.0
I've been a loyal customer for over 10 years, but my recent experience was incredibly disappointing. I brought my daughter in for Free Cone Day after she saw it online. We waited in a long line (which was expected), only to be told at the counter that I needed the DQ app to get the free cone. I downloaded it on the spot but had issues logging in. Despite clearly trying and showing the employee, there was little effort to help.
When I asked if a manager could make an exception given the circumstances, they came over and were outright rude, refusing without any consideration. This was over a small vanilla cone they were already giving away in large quantities.
We ended up paying, but the whole interaction left a bad taste. Living just minutes away, this used to be our go-to spot, and we’ve spent plenty here over the years, including ice cream cakes for all of our birthdays. After this experience, we’ve already started going elsewhere and won’t be returning.
MA
MARK Adducul
Apr 21, 2026
1.0
No tissue no spoon no dih
LM
L Murray
Apr 21, 2026
5.0
The app was giving me grief. The staff were accommodating. My Blizzard was great as usual.
VR
Vithu Rajan
Apr 20, 2026
1.0
The employee Riya and her co worker one of the lady, they were making a funny comments to the customers who came to order. Such a ridiculous behavior that I ever seen. You think people don’t know your language. Feel ashamed it happened in the famous DQ location. Management please take a look into this matter. Nobody reserves to be treated like this. I wish you guys give them a warning regarding manners and behaviors. Thanks.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Whitby offer?
The menu features classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and soft-serve ice cream cones.
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
From Monday to Friday, the restaurant is open from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on weekends, and what are the hours?
Yes, it is open on Saturdays and Sundays from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have seating available for customers?
Yes, the location offers both indoor seating and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it is family-friendly and welcomes children, providing a good environment for kids.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Whitby?
Yes, you can order online for pickup via their website at https://www.dairyqueen.com/en-ca/order/pickup/n/12069/.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, restroom facilities are available for customers at this location.
What are some nearby places I can visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Chatime Bubble Tea for bubble tea, Second Cup Café for coffee, and The Copper Key Kitchen + Pub for additional dining options.
How can I reach Dairy Queen Grill & Chill if I am visiting nearby medical or wellness centers?
Dairy Queen is conveniently located near North Whitby Medical Centre and Hand & Stone Massage and Facial Spa, making it easy to grab a bite or treat after appointments.
Are there other food options close to Dairy Queen Grill & Chill in Whitby?
Yes, nearby food options include Mary Brown's for chicken, Crown Pizza N Fried Chicken for pizza and chicken, and Gino's Pizza for pizza.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified May 17, 2026Yext Knowledge Graph
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